Workplace Manager at Blackline in Krakow

Job description

Make Your Mark: BlackLine is a pioneer and global leader in Finance Automation, trusted by over 4,000 customers worldwide to modernize their financial operations. Our Krakow office is a rapidly growing strategic hub of innovation, collaboration, and talent. As the Workplace Manager, you will play a pivotal role in this expansion by acting as the heart of our local presence. You will have the unique opportunity to build a high-performing environment that reflects BlackLine’s core values, ensuring our modern facility serves as an inspiring, world-class home base for our local teams. You'll Get To: Job Summary The Workplace Services team at BlackLine is energetically focused on the employee experience and manifesting the BlackLine brand with fresh, vibrant, and inspiring workspaces . The Workplace Manager, Krakow will be given a task of utmost importance: to take care of our team’s well-being and daily workplace operational tasks to ensure the business is operating at the highest levels. The success of this individual lies in the ability to develop strong professional relationships with the Krakow team, collaborate with the global Workplace Services organisation, and focus on exceptional employee experiences. Roles and Responsibility Support the team in achieving the global workplace policies, goals, and initiatives, and be an engaged, active participant in the Global Workplace Services team. Implement the strategy and direction of BlackLine Krakow operations as set by the local functional leaders. Provide best-in-class client service that is timely, accurate and seamless; demonstrate sound judgement and quick problem-solving in a challenging environment where two days are rarely the same. Evaluate, identify, and implement innovative ways to enhance service delivery to maximise and foster a rich culture of connection, collaboration, productivity, and fun in the workplace. Cultivate a genuine and personal connection with BlackLine leadership, employees, and clients, and create a customised experience so they can work seamlessly, productively, and efficiently. Create a positive, first-impression experience by managing the reception of employees, guests, and visitors to the Krakow workplace. Function as a virtual directory for all employees and guests through possessing full knowledge of conference rooms, departmental locations, leadership, BlackLine policies, building policies, and other pertinent operational information. Ensure the health and safety of employees and guests through managing a team and vendors to maintain a clean, clutter-free workplace environment, first aid supplies, and required safety protocols. Confirm compliance with required health, safety, and fire Polish legislation. Manage vendor performance for cleaning services, procurement of office supplies and equipment, daily post collection and distribution, shipping and receiving operations, and maintenance of office furniture and equipment. Commit to the local maintenance and upkeep of the location and arrive before the start of the business day to conduct site walks, ensuring the highest level of appearance and operations of the workplace. Manage the overall implementation and program of the food and snack/beverage programs for the workplace; develop a catering program with high-quality options and offerings. Manage the BlackLine relationship with the building landlord and function as local liaison to BlackLine; address and resolve facilities issues and other building concerns. Establish relationships with local vendors, following established procurement processes. Identify and implement efficiencies and value-add opportunities across the local workplace operation. Partner with functional managers and the People team; consult with Finance, IT, and other departments to ensure 100% data integrity and compliance. Adhere to all BlackLine policies and procedures, including procurement, finance, and accounting processes. Own all things social; we love getting together!