Workplace Experience Coordinator - Palo Alto at Bain Capital in Hamilton, ON

Job description

BAIN CAPITAL OVERVIEW With approximately $225 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit, and Real Assets. Today, our team includes 1,985+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes. Bain Capital Ventures (BCV) is a partnership within Bain Capital, one of the world's largest private investment firms with $225B under management and 24 offices across 4 continents. BCV invests in outlier founders across stages from its offices in San Francisco, Palo Alto, and New York. BCV has helped launch and grow over 400 companies across 20+ years in business, including Cognition, Crusoe, Decagon, Docusign, Flywire, Kiva Systems, Jet.com , LinkedIn, Moveworks, Rapid7, and Redis. As part of Bain Capital, one of the world's largest private financial institutions, BCV delivers targeted support at every stage of the company-building journey. For more information visit: Bain Capital About the Role & Team: As a Workplace Experience Coordinator, you’ll help make Bain Capital’s Palo Alto office a welcoming, efficient, and engaging place to work. You’ll support the day-to-day operations of the office—from facilities, vendors, and supplies to meetings, events, and the overall employee experience—while partnering closely with the Workplace Experience team in San Francisco, IT, and Bain Capital Ventures. This is a highly visible, hands-on role for someone who notices what needs to be done, takes ownership, and can adapt quickly as priorities shift. You’ll report to the Workplace Experience Manager and play an important role in ensuring the Palo Alto office runs smoothly while delivering a high-touch experience for employees, guests, and Portfolio Companies. This is a fully in-office position based in Palo Alto, five days per week, Monday through Friday, from 8:00 a.m. to 5:00 p.m. What You’ll Do: Own day-to-day office and facilities operations, including space readiness, office supplies, maintenance requests, and coordination with building management. Manage building and office access for Portfolio Companies and BCV guests, helping ensure appropriate access controls and that office capacity is maintained. Manage the office snack and beverage program, including ordering, stocking, inventory management, and quarterly product rotations. Coordinate and manage workplace vendors while building strong working relationships with the building’s Property Management team and other service partners. Deliver a high-touch, hospitality-driven workplace experience for employees, executives, guests, and Portfolio Companies. Coordinate onsite meetings, employee events, appreciation initiatives, and office activations, ensuring spaces and services are thoughtfully prepared. Partner with IT and People teams to support Portfolio Company Day 1 logistics, including desk assignments, workstation readiness, office orientation, and badge-access coordinati