Workforce Solutions Manager at Sony in Bonifacio Global City

Job description

We look for the risk-takers , the collaborators , the inspired and the inspirational . We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk. The conversation starts here. If this role matches your ambitions and skillset, let's get started with your application . Take a look at our other open positions too. Our many opportunities can lead to infinite possibilities . The Workforce Solutions Manager is responsible for the overall management of the Company's Human Resources, General Affairs, and Promoter Management functions. The role provides direction and oversight while maintaining a hands-on approach to selected HR, administrative, and workforce activities. The position is responsible for ensuring that the Company's workforce and workplace needs are effectively supported, HR policies and processes are properly implemented, and administrative operations are efficiently managed. The Workforce Solutions Manager also oversees the Company's outsourced workforce, working closely with and directing external manpower agencies to ensure appropriate deployment, training, attendance, performance, and workforce coverage in accordance with business requirements. Key Responsibilities 1. Human Resources Management Manage the day-to-day HR function and provide HR support and guidance to management and employees. Take a hands-on role in key HR activities, including recruitment, onboarding, employee relations, performance management, disciplinary matters, and HR administration . Provide guidance to managers and employees on HR policies, employment matters, workplace concerns, and Company practices. Develop, implement, and continuously improve HR policies, procedures, and programs based on business needs. Support management in addressing employee performance, attendance, conduct, and other workplace concerns. Coordinate compensation and benefits administration and other employee programs. Maintain accurate and confidential employee records and ensure timely completion of HR documentation. Monitor compliance with applicable labor laws, regulations, and Company policies and coordinate with Legal or other functions when necessary. Identify HR issues and risks and recommend appropriate solutions to management. 2. General Affairs and Administration Manage the Company's general affairs and administrative functions to ensure smooth and efficient day-to-day operations. Oversee office facilities, supplies, company assets, permits, licenses, and other administrative requirements. Manage relationships with suppliers, contractors, and service providers and ensure that agreed services are delivered effectively. Establish and maintain appropriate administrative policies, procedures, and controls. Monitor administrative expenses and identify opportunities to improve efficiency and manage costs. Provide hands-on support in resolving administrative and workplace matters that require management attention. Ensure that the Company's workplace and administrative services adequately support business operations. 3. Promoter / Outsourced Workforce Management Manage and oversee the Company's outsourced workforce, ensuring sufficient and appropriate manpower coverage based on business and store requirements. Lead and provide direction to the Promoter Management team , ensuring that workforce-related activities are effectively planned, coordinated, and executed. Serve as the primary point of coordination between the Company and the external manpower agencies supplying the outsourced workforce. Oversee and, where appropriate, directly participate in key workforce management activities , including agency coordination, deployment planning, training, performance monitoring, and resolution of workforce issues. Direct and oversee agency partners in the recruitment, deployment, training, scheduling, replacement, and performa