Warehouse Coordinator at Cart.com

Job description

Job Description: Who We Are: We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. The Role The Warehouse Coordinator supports daily warehouse operations and routine quality assurance activities at the Memphis facility. This position helps keep documentation current, supports temperature monitoring, coordinates maintenance and training requirements, and follows through on tasks needed to maintain facility readiness and meet client requirements. The coordinator reports to the Memphis site leader and receives direction, training, and oversight from QA for assigned quality activities. Operations and QA will coordinate priorities to ensure required work is completed. What You Will Do Quality and Temperature Monitoring Support * Review assigned Swift and Monnit dashboards, sensor status, and temperature logs in accordance with approved procedures. * Promptly escalate temperature alarms, missing readings, connectivity failures, and equipment concerns to the appropriate Operations, QA, and Facilities contacts. * Follow approved alarm response procedures, document actions taken, and provide clear handoffs on unresolved issues. * Maintain training records, controlled documents, calibration certificates, and other assigned quality records in MasterControl or approved systems. * Support documentation and follow-up for exceptions, corrective actions, and change requests under QA direction. * Assist with validation and temperature mapping activities, including site preparation, equipment identification, and records collection, after completing required training. * Help prepare for audits and client reviews by keeping assigned records accurate, complete, current, and readily available. Warehouse Operations and Facility Support * Support receiving, inventory, cycle counts, shipping schedules, and related documentation. * Coordinate inbound and outbound truck schedules with the warehouse team. * Schedule and follow up on preventive maintenance, calibration, vendor visits, and equipment repairs. * Maintain service