Vice-President, Connected Advice at CIBC in Toronto, ON

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com Reporting to the Senior Vice President of Savings, Investing and Advice, the Vice-President (VP), Connected Advice will lead a Crew in the agile operating model, to build a scalable, compelling Investing & Advice platform across key life moments, delivering superior experiences, boosting advisor productivity, and leveraging emerging tech (e.g., Gen/Agentic AI). The VP is accountable for leading a highly proficient team of investing and advice experts in developing new digital capabilities across the advice & investing ecosystem, aligned with the bank strategy. They will also be accountable for existing platforms & tools that are critical to the success of the business, including capabilities used by frontline advisors and client-facing digital platforms. As an organizational leader, this role champions: CIBC employee experience principles: Always professional … so our team members can excel and be their best professional self. Radically simple … so our team members can focus on what they need to do and make an impact. Genuinely caring … so our team members can feel valued for who they are and what they contribute. CIBC leadership capabilities: Envisions the future… to innovate purposefully to create new value and harness new capabilities in order to meet the evolving needs of our diverse stakeholders. Inspires hearts and minds… to build an inclusive culture where we make bold choices, collaborate, and empower others to take chances and do what’s right for our stakeholders. Drives action and impact, together… to align with urgency around what matters, making decisions with speed and always making a real difference. What You’ll be Doing Strategy & Roadmap: Develop, own, and execute capabilities strategy, aligning with broader CIBC Personal Banking Savings, Investing & Advice strategy. Build prioritized advisor and client roadmap for advice tools, aligned with Advice & Investing strategy. Identify opportunities to leverage both Generative and Agentic AI in the employee and client experience, along with platform development. Create and own client and advisor digital and assisted channel experience roadmap. Proactively monitor industry trends and the competitive landscape to identify. opportunities to enhance effectiveness across client & advisor journeys. Engage with external partners and vendors to leverage additional expertise and resources. Ensure alignment of strategies across lines of business, with effective communication to senior stakeholders. Continue to measure against strategic objectives and key results and adjust strategy accordingly. Strong leadership and effective team management: Foster teamwork and strong partnerships within the team, and other functions though modeling behaviour and maintaining excellent communication. Lead, mentor, and develop a high-performing digital team, fostering a culture of innovation and collaboration. Set clear performance expectations and provide regular feedback and coaching to team members. Promote professional development opportunities to enhance team skills and capabilities. What We’re Looking For Bachelors / Master’s degree in business related field with preferred experience in strategy, strategic planning, or analytics (e.g., MBA, CFA, CA, CMA). 10 years of work experience in business related function, e.g., strategy, strategic planning analytics, financial modeling, product management, finance, and management consulting. Proven understanding of investment products and advice tools. Strong strategic, innovative and creative thinking, planning, problem solving/