Vice President, Change Management & Organization Design - Remote Flex at Blackbaud

Job description

Vice President, Change Management & Organization Design About the role As Vice President, Change Management & Organization Design, you will serve as a senior leader within the People & Culture Leadership Team and a key member of the Transformation Office, helping shape Blackbaud's transformation into a world-class AI-first company. This is a highly visible, hands-on leadership role that combines strategy with execution. Working with a small, high-impact team, you will personally lead the design and delivery of enterprise change programs, capability-building initiatives, workforce transformation efforts, and AI adoption strategies. Success requires someone who can move seamlessly from executive strategy discussions to building training programs, facilitating workshops, and developing playbooks and storytelling that bring the hearts and minds of employees along on the journey, driving adoption across the business. You will be responsible for translating our transformation vision into practical actions that change how work gets done across the company. Partnering closely with senior leaders, you will help identify capability gaps, design learning and enablement programs, and ensure employees have the tools, knowledge, and support needed to succeed in an AI-enabled workplace. What you'll do · Own the delivery and execution of change and capability-building programs with Value Stream leaders and General Managers, while the Transformation Office sets enterprise-wide priorities and owns overall transformation outcomes. · Build and lead Blackbaud's AI-enabled change management strategy, frameworks, methodologies, and internal capabilities that bring the hearts and minds of employees along on the journey. · Drive enterprise adoption of new ways of working by creating compelling change narratives, stakeholder engagement strategies, and employee experiences. · Lead cross-functional transformation initiatives that modernize how work is performed across functions and teams. · Develop and implement communication, engagement, training, and reinforcement strategies that accelerate adoption and sustain change. · Identify transformation risks, dependencies, and organizational readiness requirements with Transformation Office leaders. · Leverage internal and external subject matter experts to design and deliver enterprise training, workshops, toolkits, and enablement programs that accelerate AI adoption. · Personally lead high-impact learning sessions, leadership workshops, and employee enablement experiences across the organization. · Create playbooks and storytelling that bring the hearts and minds of employees along on the journey, translating strategy into day-to-day behavior change. · Operate as a player-coach, using a lean team and matrixed resources to execute transformation initiatives at scale. · Extend the enterprise 'how to work differently' curriculum beyond AI and Product/Enterprise Technology to company-wide culture and capability building. · Design and deliver a Pillar GM enablement curriculum that trains and sets expectations for the role, covering topics such as AI product development lifecycle (PDLC), business acumen, go-to-market strategy, and product-led growth. · Lead change efforts tied to the evolving shift in Product and Engineering roles, moving from today's many functional roles toward fewer, broader roles as AI reshapes how products are built. · Build workforce strategies that help leaders effectively lead and adapt to geographically diverse, distributed teams. · Define what it means to operate as a 'virtual company' across Pillar cohorts, including sales, brand marketing, customer success, and support, addressing both AI-driven change and the broader shift in how these functions collaborate. · Lead enterprise organization design and strategic workforce planning efforts to ensure structures, roles, skills, and operating models evolve as AI reshapes how work gets done. · Develop workforce strategies that balance busines