Veterinary Receptionist at BluePearl Pet Hospital in BluePearl Brooklyn

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital in Brooklyn, NY is seeking a compassionate, attentive Veterinary Receptionist to join our team! This position is mostly covering the back-half of the week. Schedule: 4x10s; Thursday–Saturday, 1:00 PM–11:00 PM, and one other TBD weekday from 10:00 am–8:00 pm. Pay: $21.50 - $33.00 / hour This pay band is dependent on experience and advancement through our competency assessment tool. We also offer competitive shift differential pay for eligible hours worked for nights and weekends. Shift differentials are based on a 4-hour minimum. For example: Mon – Fri: 6pm to 8am = +$4.50/hr. Shift Differential Sat & Sun: 8am to 6pm = +$4.50/hr. Shift Differential Sat & Sun: 6pm to 8am = +$8.00/hr. Shift Differential As a Veterinary Receptionist: Greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement. You are a compassionate listener. Listen and communicate clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand. Assess immediately upon arrival each client’s rare need, as well as the pet’s general condition. Determine whether an emergency arrival is a “stat” versus “standard” emergency. Respond to non-patient calls or visitors and connect them to the appropriate team member. Confirm all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment. Offer emotional support and resource materials to grieving clients in a compassionate and discreet manner. Serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Company-paid Short-Term and Long-Term Disability Parental Leave Benefits Health, dental, vision, and life insurance options Paid Time Off and Floating Holiday Plans Regional Social Worker + 12 Free Therapy Sessions through Lyra Health Savings Account Flexible Savings Account 401(k) Retirement Plan Annual Scrub Allowance: full-time associates receive $200/year in BluePearl store credit. Referral Bonus Program State licensure reimbursements VTNE reimbursements Additional VTS benefits – pursuing & established VTS technicians. Our Continuing Education Plan includes $500/year reimbursement for CVT and $750/year for VTS. The Continuing Education allowance can roll over up to $1,500 for CVT and VTS associates. Non-Credentialed, full-time Paraprofessionals are eligible for an annual CE stipend of $150. Full-time CVT associates also receive 8 hours of CE paid hours each year. Full-time VTS associates receive 12 hours of CE paid each year. Paid CE hours can be carried over year to year up to a maximum of 24 hours. Newly hired associates will receive a pro-rated amount of any CE benefit for which they are eligible. BluePearl is committed to a diverse work environment in which all indivi