Veteran and Military Community Center Coordinator at National University in San Diego, CA

Job description

Compensation Range: Hourly: $24.86 - $32.32 Position Summary The Veteran and Military Community Center Coordinator, under the direction of the Veteran Center Associate Director, provides critical assistance and training to military affiliated and veteran students related to GI Bill funding, military transition counseling, and project/event coordination. Serves as the subject matter expert in the Veteran Center on these, and other, issues related to military transition to University life. Supports the Veteran’s Affairs and various other departments, providing guidance, and information as necessary. Essential Functions: Respond to student questions related to disability services. Assist the Associate Director with day-to-day VMCC Operations. Act as student veteran advocate for issues related to student veteran educational benefits and academic challenges/concerns, collaborating with internal stakeholders to empower student success and problem resolution. Assist in answering or troubleshooting programmatic and first tier certifying questions Plan and implement successful Interdepartmental outreach efforts with other student services departments. Develop, implement, and maintain student veteran educational benefits training and will provide this training to all newly enrolled student veterans and admissions advisors University-wide on an ongoing basis. Coordinate Quarterly Welcome Aboard Orientation Events, First Week Jam events, and other recurring/standalone Veteran and Military Community Center events Serve as first point of contact and subject matter expert for all student military affiliated and veteran related inquires/concerns Provide military cultural awareness information and training to staff and faculty University-wide. Collaborate with student services departments in creating and implementing student veteran success programs Coordinate and facilitate Veteran and Military Community Center outreach efforts (First Week Jam events, classroom visits, community events, etc.) Participate in ongoing department projects, or other special projects, as needed. Reasonable and consistent attendance to fulfill requirements of the position. Represent National University VMCC at offsite tabling events, meetings and community initiatives Other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor’s degree preferred . Preferably in the following areas: psychology, social work, communications, and/or related helping profession degrees. Minimum of three (3) years’ experience with veterans and/or military personnel required. Minimum of one (1) year experience in higher education within Student Services, Student Affairs, Academic Advising, or related student-facing position required. Military service preferred. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. Competencies/Technical/Functional Skills: Ability to understand and empathize with the challenges associated with military service. Demonstrated knowledge and involvement with military support services available to service members and their families. Excellent public speaking and interpersonal communication skills. A proven history of referring military community members to appropriate services when appropriate. Ability to develop rapport with non-traditional students. Possess strong organizational and follow-through skills. Possess administrative skills to facilitate operations. Established problem-solving abilities and resource application. Must feel comfortable working with a team and individually. Works well with internal and external stakeholders. Ability to travel (including some air travel). Ability to work evenings and weekends. Ability to work independently with little to no supervision. Training and experience counseling students in military and veteran educational benefits. Training and experience counseling students in military and veteran medical/social service benefits.