Vendor Management Office Leader at AT&T in Dallas, TX

Job description

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered. Vendor Management Office (VMO) Leader Job Summary Build stronger partnerships and shape how work gets done. At AT&T, the spaces and infrastructure behind our network depend on trusted partners delivering safely, consistently, and at scale. In this highly visible role, you’ll establish and lead a Vendor Management Office within our Global Real Estate - Enterprise Execution Center, responsible for establishing and leading the enterprise framework for third-party governance, vendor performance management, and supplier accountability. This role drives a consistent operating model across strategic vendors to improve service delivery, financial outcomes, risk management, and executive visibility. The VMO Leader partners closely with Global Real Estate leaders, sourcing, legal, finance, risk, and operational stakeholders to ensure vendors perform against contractual commitments, service level expectations, and business objectives. This role balances strategic partnership with disciplined accountability and enables the organization to scale vendor governance through standardized processes, metrics, reporting, and executive routines. What you'll do: Vendor Governance and Operating Model Establish and lead the enterprise Vendor Management Office (VMO) operating model Design and implement governance frameworks, tiered oversight, including roles, routines, escalation paths, and decision rights across the vendor lifecycle. Standardized vendor oversight practices across real estate operation delivery teams nationally to improve consistency and scalability. Define and maintain enterprise policies, processes, and tools for vendor performance management. Vendor Performance Management Develop and oversee vendor performance frameworks, including KPIs, SLAs, scorecards, and executive dashboards. Lead regular business reviews with strategic vendors to evaluate performance, risks, trends, and corrective actions. Ensure vendor performance is measured against contractual commitments, operational expectations, and business outcomes. Drive issue resolution and recovery planning for underperforming suppliers Financial and Commercial Oversight Partner with sourcing, finance, and business leaders to monitor vendor financial performance, pricing, and value realization. Track savings commitments, cost trends, forecast accuracy, and commercial performance. Identify opportunities to improve cost efficiency, contract compliance, and overall vendor value. Support business case development for vendor strategies, sourcing decisions, and governance improvements. Risk, Compliance, and Controls Partner with legal, risk, and compliance teams to ensure appropriate oversight of third-party risks. Establish processes for monitoring vendor compliance with contractual, operational, and regulatory requirements. Drive corrective actions for identified control, performance, or compliance gaps. Ensure clear escalation of material vendor risks to leadership. Stakeholder Management and Executive Reporting Serve as a trusted advisor to senior leaders on vendor performance, risk exposure, and governance effectiveness. Translate vendor performance data into clear business insights, risks, and actions for executive audiences. Lead cross-functional alignment across business, operations, procurement, legal, finance, and risk teams. Build strong working relationships with key vendor executives to enable transparency, accountability, and performance improvement. Transformation and Continuous Improvement Identify and implement opportunities to improve the efficiency, effectiveness, and maturity of vendor governance. Lead transformation initiatives related to supplier oversight, reporting automation, operating model design, and performance management. Drive continuous improvement in governance routines, decision-making, and suppl