Unified Communications Engineer - TS/SCI w/Poly at General Dynamics in Annapolis Junction, MD

Job description

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Communication, Complex Systems Design, Emerging Technologies Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: UNIFIED COMMUNICATIONS ENGINEER Connect the Enterprise Through Unified Communications We are looking for a Unified Communications Engineer to join and expand an experienced engineering team responsible for the enterprise collaboration and communications environment. This role is ideal for an engineer with strong Skype for Business knowledge. You will help operate, engineer, troubleshoot, and evolve an enterprise communications environment while learning and implementing new technologies that connect previously separate systems. This includes opportunities to work with Skype for Business, Microsoft Teams, Pexip, Cisco Jabber, VTC systems, voice services, conferencing platforms, and the integrations that allow them to communicate with one another. What You'll Do ● Engineer and support enterprise unified communications platforms , including Skype for Business and associated voice, video, messaging, conferencing, and collaboration services. ● Design and support interoperability solutions that allow different communications platforms to communicate effectively across the enterprise. ● Learn and implement emerging UC technologies , including solutions such as Pexip that enable interoperability between Microsoft Teams and existing enterprise video and collaboration environments. ● Engineer collaboration between voice, video, and messaging platforms , including environments such as Cisco Jabber, VTC systems, enterprise phones, and instant messaging. ● Troubleshoot complex communications issues across signaling, media, authentication, networking, conferencing, endpoints, applications, and platform integrations. ● Partner across engineering disciplines including networking, security, infrastructure, endpoint, cloud, applications, and service management to resolve issues and deliver new capabilities. ● Continuously improve the UC environment by identifying opportunities to increase reliability, interoperability, user experience, automation, and enterprise capability. WHAT'S COOL ABOUT OUR PROGRAM We supports 28 different IT engineering disciplines , creating an environment where engineers can build deep expertise while expanding into adjacent technologies and new areas of engineering. Unified communications is one of the best examples of why that model matters. Modern collaboration doesn't live inside one platform. Voice, video, messaging, cloud collaboration, conferencing, networking, security, endpoints, and infrastructure all have to work together. You will have the opportunity to grow beyond a single platform and become a broader Unified Communications Engineer . You may begin with deep Skype for Business expertise and then expand into Teams interoperability, Pexip, Cisco collaboration, VTC, voice, automation, cloud services, and other technologies as the enterprise evolves. We are looking for someone who is curious enough to learn what they don't know, technically strong enough to troubleshoot what they do know, and motivated enough to help build what comes next. Our engineering culture emphasizes ownership, technical growth, teamwork, and delivering high-quality results while maintaining a healthy balance between professional performance and family time. MEANINGFUL WORK AND PERSONAL IMPACT ● Hands-on experience supporting or engineering Skype for Business or a comparable enterprise unified communications platform. ● Strong understanding of unified communications concepts spanning voice, video, instant messaging, presence, conferencing, and collaboration. ● Understanding of how enterprise communications platfor