TYS Coordinator at University of Maryland in University of College Park, MD

Job description

Job Description Summary Extended Studies (EXST) is a self-support unit reporting to the Associate Provost for Academic Planning. EXST provides administrative services for a broad range of self-support initiatives that include program development and delivery, program management, student and program services, financial management, and marketing management. Programs include Summer Session, Winter Session, Pre-College and Undergraduate Programs, and Professional Studies (graduate, post-baccalaureate, and continuing education programs). Developed in partnership with University of Maryland units, these credit and non-credit initiatives target a diverse range of students at the pre-college, undergraduate, graduate, and professional level. The TYS Coordinator provides day-to-day leadership and operational, logistical, and administrative support for Terp Young Scholars. The coordinator ensures a smooth and safe experience for participants and families from recruitment and application through enrollment, program participation, and completion. Primary responsibilities include application review and onboarding, timely participant and family communications, program and event implementation, staff supervision, student engagement and support, cross-campus coordination, financial administration, and program assessment. The role requires strong ownership of deadlines, proactive planning, consistent follow-through, sound independent judgment, and early identification of and escalation of matters that may affect program quality, participant safety, or the overall student experience. Because this position works directly with minors, the selected candidate must successfully complete a criminal background check and Child Protective Services (CPS) screening. The Program Coordinator must be available for the entirety of Summer Session I and II. Minimum Qualifications Education: Bachelor’s degree from an accredited college or university. Experience: One (1) year of experience in education or academic affairs. Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of program management and assessment. Knowledge of and experience in developing and implementing instruction for higher education students. Skill in the use of Microsoft Office products. Ability to interpret and apply policies, procedures, regulations, and laws. Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community. Additional Job Details Preferred Qualifications: Experience: -Minimum of two (2) years of progressively responsible professional experience in event planning, academic program administration, student services, enrollment management, or a closely related field. -Experience with University of Maryland academic and service units is highly desirable. -Experience working with high school students. -Supervisory experience, with a particular focus on undergraduate student employees. -Experience working with TerpEngage (Salesforce). Knowledge, Skills, and Abilities: -Sound decision-making, judgment, and ability to maintain confidentiality. -Proven ability to work proactively and independently, adapt to changing priorities, simultaneously manage multiple tasks. -Outstanding written and verbal communication skills. -Demonstrated organizational skills with keen attention to detail and the ability to work in a fast-paced and highly collaborative environment. -Demonstrated understanding of and experience working with clients in an academic setting, including knowledge of FERPA and other applicable laws. -Commitment to inclusion and working with diverse populations. -Demonstrated proficiency in Microsoft Office, Google Workspace, and spreadsheet and database management competencies. Supervision The Coordinator may supervise a Graduate Assistant(s), Program Assistant, contract staff, volunteers and undergraduat