Tutoring Coordinator at University of Maryland in University of College Park, MD

Job description

Job Description Summary Reporting directly to the Director of the Intensive Educational Development (IED) of the Academic Achievement Programs (AAP), the Coordinator, Tutoring Component position works in conjunction with the units Academic Coordinators to support the academic and student affairs work of the program. Working closely with the Director of the IED, the Coordinator, Tutoring Component assists in the administrative management of the program; recruitment, admissions, scheduling, and enrollment monitoring. The Coordinator, Tutoring Component provides tutoring coordination to tutors who assist students with tutoring needs. The Coordinator, Tutoring Component manages the daily operations of the tutoring program that serve approximately 800-900 students. Support includes; coordination of services, hiring, monitoring and evaluating tutors during the academic year. The Coordinator also oversees schedule management, responds to program inquiries, supports staff development and manages referral intake. This position also supports communications relating to student programming. Minimum Qualifications Education: Bachelor’s degree from an accredited college or university. Experience: One (1) year of experience in higher education, tutoring, or student support services. Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of tutorial support strategies. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to interpret and apply policies, procedures, regulations, and laws. Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community. Additional Job Details Familiarity of university database systems for data/trend analysis and report generation. Responsibility (40%) The Tutor Coordinator manages the daily operations of the Academic Success and Tutorial Services for AAP and general body students to include coordination of services, schedule management, response to inquiries, staff development, referral intake, and timely feedback following tutor observation (20%) The Tutor Coordinator directs staff recruitment and management efforts for ASTS program, to include advertisement of vacancies, application review, interviewing, hiring training of employees and scheduling management, conduct tutor evaluations (20%) Compiles data to report upon services rendered, student attendance, expenditures frequency of referrals, course coverage, and student survey responses. (10%) Develop, disseminate, and analyze evaluative tools of tutees, tutors and overall program services to measure programmatic effectiveness and sustainability. (10%) Promote and coordinate tutorial services with campus stakeholders using various media platforms to include social media (Facebook, Twitter, etc.) email blasts, in class announcements, dissemination of flyers, and attendance at information fairs. Required Application Materials: - Resume - Cover Letter - 3 Professional References Physical Demands: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry parcels, packages, and other items, walk short distances, and drive a vehicle to deliver and pick up materials. Best Consideration Date: November 3, 2026 Posting Close Date: November 3, 2026 Job Risks Not Applicable to This Position Financial Disclosure Required No For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website . Department UGST-Acad Achv-Intensive Education Dev Worker Sub-Type Staff Regular Salary Range $44,948.00 - $53,937.00 Benefits Summary For more information on Regular Exempt benefits, select this link . Background Checks Offers of employment are contingent on completion of a background check. Information reported by the background ch