Travel and Expense Manager at LPL Financial in Fort Mill

Job description

Lead with Purpose, Unlock Your Team’s Passion At LPL, people leaders hold the key to the employee experience — shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win – clients, LPL, and most importantly our, employees. If you're ready to lead with intention and discover what’s possible, LPL Financial invites you to apply today. Job Overview: The Travel & Expense Manager leads the strategy, governance, and overall administration of the company's corporate travel and expense program. Responsible for ensuring compliance, operational excellence, cost optimization, and an exceptional employee experience, this role oversees travel and expense policies, SAP Concur administration, vendor management, risk mitigation, and program performance across the organization. Working closely with Finance, Procurement, Compliance, HR, Security, IT, and Accounting teams, the Travel & Expense Manager develops and maintains governance frameworks, internal controls, and processes that support regulatory requirements, audit readiness, and business objectives. In addition to managing the day-to-day operation of the travel program, this role provides leadership and direction to the Travel & Expense Analyst and other program resources, ensuring effective program execution, policy adherence, data integrity, and continuous process improvement. The Travel & Expense Manager serves as the primary escalation point for complex travel and expense matters, manages key travel vendor relationships, drives strategic initiatives including SAP Concur optimization and global program expansion, and leverages data and analytics to improve compliance, reduce costs, and enhance the traveler experience. This position is a key leader in maintaining a compliant, efficient, and employee-focused travel and expense program while supporting the organization's broader financial, operational, and risk management objectives. Responsibilities: Travel Program Management & Governance Oversee the firm’s corporate travel program, ensuring alignment with financial services regulatory expectations, internal controls, and audit requirements. Administer, maintain, and continuously improve the SAP Concur Travel & Expense platform, including policy configuration and audit controls, approval workflows and system rules, user access, roles, and data governance, ongoing system optimization and issue resolution Own the design, implementation, and continuous improvement of T&E policies, procedures, and governance frameworks, with a focus on compliance, cost optimization, and audit readiness. Develop, maintain, and enforce travel policies that emphasize compliance, cost optimization, and duty of care. Lead the implementation and expansion of Concur for international operations, ensuring alignment with global policies, local regulatory requirements, and scalable operating models. Establish and maintain policy enforcement mechanisms, including pre-approval requirements, system-based audit rules, exception reporting, and defined escalation protocols. Monitor T&E spend, track KPIs, and remediate audit findings to drive cost optimization, policy compliance, and sustainable improvements aligned with risk frameworks. Ensure strong integration between travel, expense, and financial processes, including alignment with ERP and Accounts Payable systems for accurate financial reporting and timely reimbursements. Risk Management & Duty of Care Partner with Security, Risk, and HR teams to ensure comprehensive traveler safety and duty of care protocols are established and maintained. Implement processes to monitor traveler location, respond to global events, and support crisis management as needed. Ensure travel practices adhere to internal risk frameworks and external regulatory expectations typical of financial institutions including international compliance considerations. Vendor & Stakeholder Management Manage relationships with Travel Management Compa