Transportation Dispatch Office Professional at Lafayette School Corporation in Lafayette, IN

Job description

Lafayette School Corporation Transportation Dispatch Assistant Location: Lafayette School Corporation Transportation Department Reports To: Director of Transportation Work Schedule: 12-Month Position or 10-Month Position depending on the availability of the candidate Work Hours: 6:30 a.m.�3:00 p.m. Starting Pay: $16.83�$17.33 per hour , based on applicable experience and placement Benefits: Eligible employees receive a comprehensive LSC benefits package that includes: PERF retirement Health insurance Dental insurance Vision insurance Paid time off, in accordance with applicable LSC Office Professional benefit provisions Position Summary Lafayette School Corporation is seeking a dependable, organized, and service-oriented Transportation Dispatch Assistant to support the daily operations of the Transportation Department. The primary responsibility of this position is to serve as a central communication and dispatch resource for bus drivers, bus aides, schools, families, transportation staff, and district administrators. The Dispatch Assistant may also be required to sub drive on occasion. The Transportation Dispatch Assistant plays an important role in maintaining safe, efficient, and reliable student transportation by monitoring daily operations, responding to changing transportation needs, communicating timely information, maintaining accurate records, and providing administrative support to the Transportation Department. The existing transportation position description emphasizes accurate recordkeeping, communication, reports, correspondence, transportation calls, emergency substitute coordination, accident documentation, vehicle records, and support for extracurricular transportation. Essential Responsibilities The Transportation Dispatch Assistant will: Serve as a primary point of communication between the Transportation Department, bus drivers, bus aides, schools, parents/guardians, and district personnel. Monitor daily bus operations and communicate route delays, mechanical problems, student concerns, emergencies, and other operational issues to appropriate personnel. Receive and respond to transportation radio, telephone, electronic, and other communications in a professional and timely manner. Relay information between drivers and schools or families when transportation-related communication is necessary. Assist with securing substitute drivers and bus aides when regular employees are absent or emergency coverage is required. Maintain current information regarding driver, aide, bus, route, and substitute availability. Assist transportation leadership with adjustments necessitated by employee absences, vehicle breakdowns, weather, traffic conditions, accidents, or other unexpected circumstances. Contact appropriate emergency, maintenance, towing, administrative, or other support personnel when needed. Maintain accurate daily dispatch logs and transportation records. Assist with documentation related to accidents, incidents, driver reports, vehicle repairs, fuel usage, and transportation operations. Provide administrative support, including preparing correspondence, maintaining files, entering data, compiling reports, and responding to telephone and electronic inquiries. Assist with vehicle assignments and scheduling for field trips, extracurricular activities, and other district transportation needs as assigned. Maintain confidentiality of student, employee, and district information. Provide courteous and responsive customer service when working with employees, schools, families, and community members. Communicate urgent or significant transportation concerns promptly to the Director of Transportation or other appropriate administrator. Work collaboratively with transportation office staff, drivers, bus aides, mechanics, school personnel, and district administration. Perform other duties as assigned by the Director of Transportation. Qualifications Required: High school diploma or equivalent. Commercial Drivers License,