Title IX and Civil Rights Case Manager at University of Maryland Eastern Shore in University of Eastern Shore, MD

  • Company: University of Maryland Eastern Shore
  • Location: University of Maryland Eastern Shore
  • Salary: $54K – $55K
  • Job type: full time
  • Workplace: onsite
  • Posted: 2026-10-30

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Job description

Job Description Summary Organization's Summary Statement: The Case Manager for the Office of Institutional Equity and Compliance will be responsible for monitoring all incoming reports of discrimination, harassment, and sexual and gender-based misconduct at UMES. The Case Manager plays a crucial role in supporting the OIE operations at UMES. This dynamic position requires a highly organized individual, skilled in organizing, prioritizing, and managing multiple tasks and records in a high volume, fast-paced environment with attention to detail, flexibility and appropriate discretion while displaying exceptional administrative skills and a creative mindset. Salary Range: $53,940 - $55,000 Benefits: The University of Maryland Eastern Shore, as a University System of Maryland institution and a Maryland State agency, provides a comprehensive benefits package to all regular faculty and staff. The Office of Employee Benefits provides consultative services and assistance with benefits planning, enrollment, and changes. Eligible employees may participate in a variety of benefit plans including: • Health insurance, including multiple medical plan options for employees and dependents offered through the State of Maryland Employee Benefits Division. • Prescription drug, dental, and flexible spending accounts, and vision coverage. • Retirement plans: mandatory enrollment in a state pension system or an Optional Retirement Plan with Fidelity or TIAA, Supplemental Retirement Accounts (TIAA, Fidelity, or MSRP-Nationwide) with $600 annual state match, Life Insurance (state sponsored MetLife, USM sponsored MetLife Plan, life insurance and long-term disability insurance). • Tuition remission benefits for eligible employees and, subject to USM policies, spouses and dependents at University System of Maryland institutions. • Exempt positions start at 22 days annual per year, sick leave 15 days per year, personal leave 3 days per year), and paid holidays. • Employee wellness and support resources and access to the State of Maryland wellness programs. Responsibilities: • Case management - Triages reports of discrimination, harassment, and or related retaliation and provides a prompt, compassionate, and appropriate response. • Creates, maintains, and track/monitors all incoming reports of discrimination, harassment, and sexual and gender-based misconduct at UMES. • Responsible for outreaching to potential complainants (students, employees, faculty, and third parties) under the UMES Title IX, Discrimination, and Bullying Policies. • Assists with conducting intake meetings with individuals affected by sexual and gender-based harassment and misconduct and other forms of discrimination and harassment, offers resolution options, facilitates academic and supportive resources, and communicates about a party's rights in the university process. • Responsible for communicating and/or providing resources, process information, and supportive measures, as needed. • Collaborates with a variety of campus partners (housing, academic officials, financial aid, etc.) to coordinate support services and eliminate roadblocks. • Maintains up-to-date records of all reports of discrimination and harassment based upon a protected category and/or sexual and gender- based harassment and misconduct at UMES and the University's outreach, response, and process for each report using Simplicity. • Engages in continuous learning to Title IX, Title VII, VAWA, and related civil rights regulations, state laws, and university policies. • Assists in administrative duties of the Office of Institutional Equity and Compliance. • Performs other related duties as assigned. Preferences: • ATIXA Title IX, Investigations, and/or Civil Rights Training Physical Demands: • May require extended periods of standing, bending, stooping, sitting at desk. • May require lifting. • Requires communication with a variety of constituents externally and internally. • Requires operation of a variety of office eq

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