Territory Sales - Inside Sales Representative at Cummins in Shoreview, MN

Job description

We are looking for a talented Territory Sales - Inside Sales Representative to join our team specializing in Sales in Shoreview, MN. In this role, you will make an impact in the following ways: Generate revenue growth by converting inbound inquiries and prospect opportunities into sales while identifying additional opportunities for cross-selling, up-selling, and repeat business. Build strong customer relationships that increase loyalty, customer satisfaction, and long-term business value through consistent execution of the Cummins Sales Process. Support sales success by developing and qualifying leads, assisting with quotations and RFPs, and enabling efficient progression through the sales cycle. Help achieve revenue and margin targets by conducting effective customer interactions, supporting negotiations, and aligning solutions with customer needs. Improve the customer experience by promptly addressing concerns, resolving transaction issues, and serving as a trusted point of contact throughout the sales process. Maintain accurate sales forecasting, reporting, and customer data within CRM and sales systems, providing visibility that supports informed business decisions. Collaborate with internal teams to balance inventory, service, and delivery capabilities with customer expectations, ensuring commitments are met. Drive continuous business growth by identifying process improvements, supporting new customer account setup, strengthening cross-functional coordination, and increasing overall customer value. To be successful in this role you will need the following: Take initiative with a sense of urgency and enthusiasm, proactively pursuing sales opportunities, resolving customer concerns, and driving business growth. Communicate effectively with customers, sales teams, and internal stakeholders by tailoring messages to different audiences and clearly explaining products, services, and solutions. Maintain a strong customer focus by understanding customer needs, building trusted relationships, and delivering solutions that create long-term value and loyalty. Use strong persuasion and value-selling skills to articulate Cummins' value proposition, differentiate offerings from competitors, and gain customer commitment. Plan and prioritize activities effectively to manage accounts, maintain a healthy sales pipeline, achieve sales objectives, and meet revenue targets. Apply account planning, sales forecasting, and pipeline management principles to identify growth opportunities, track progress, and make informed business decisions. Develop deep customer insights through effective questioning, research, and analysis, allowing you to tailor recommendations that align with customer needs and buying behaviors. Embrace diverse perspectives and leverage channel awareness, pricing strategy knowledge, and cross-functional collaboration to create customer-focused solutions that support both customer success and business goals. Education, Licenses, Certifications: Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience required. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Limited prior experience required. Experience as a quote analyst or another sales support function desirable. Limited travel may be required. Experience with customer relationship management software desirable. Experience with other software-based sales and business tools desirable. Additional Information: Support execution of strategic account plans through coordinated opportunity management, stakeholder engagement, account reviews, customer retention and growth activity. Provide commercial excellence support through quotation governance, pricing validation and proposal standardization to improve quote quality, responsiveness and customer experience. Maintain and analyze opportunity pipeline, sales forecast and customer activity data to