Technology Risk and Controls Advisor - Lead at USAA in San Antonio Home Office I
- Company: USAA
- Location: San Antonio Home Office I
- Salary: $143K – $274K
- Job type: full time
- Workplace: onsite
- Posted: 2026-10-30
Job description
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity There are 7 available positions for this Lead role. Of which will be focusing in 3 different roles: • TECHNOLOGY • CONTROL TESTING • INFOSEC Positioned in the first line of defense, this role leverages deep technical expertise in Information Technology (IT), Information Security, and Information Management to strengthen risk and compliance programs within a technology-focused business operation. This role will partner with business units, Compliance, Risk Management, Audit, and Regulators to identify, assess, and mitigate risks. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls; including, risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment leveraging industry frameworks. Manages risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense, specifically focusing on the identification of trends and patterns related to IT, Cyber, and Data risks. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Directs and oversees IT Risk Assessment and Management to include but not limited to: Conducting regular risk assessments of IT systems, applications, infrastructure, and data, identifying vulnerabilities and recommending appropriate mitigation strategies. This includes evaluating risks related to cybersecurity, data management, system availability, architectural health and application failures. Oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, Function or Line of Business Third Party Governance, or quality governance. Applies a holistic understanding of risk and regulatory compliance to include business strategies and solutions leveraging a deep understanding of information technology, information security, and information management. Responsible for first line of defense data analysis, report preparation and trend analysis, utilizing business intelligence tools. Designs solutions for unanswered business questions and anticipates future business needs. Directs, organizes and oversees action plans designed to enhance risk management practices in alignment with industry frameworks (e.g., ITIL, NIST, TOGAF, COBIT). Influences and develops innovative solutions to mitigate risk and prevent risk exposures which result in significant business impacts. Manages the most complex projects involving cross-functional areas within the first line of defense. Defines and outlines new approaches to problem resolution and leads project team from concept through implementation. Advises senior management on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to monitor and escalates issues and findings t
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