Technology Mgr at Caterpillar in Chennai

Job description

Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Definition Leads and develops Systems Engineering teams across Engine Installation, Hydraulics Installation, Electrical Installation, Heavy Structures, Light Fabrications, and Work Tools, supporting MWL products across NPI, NTI, and Current Product Maintenance. Provides technical leadership and drives effective execution of product development, system integration, validation, production support, and continuous product improvement. Responsibilities • Managing staffing, development, and performance management programs for engineering teams; motivating and developing project and team leaders. • Providing specialized engineering technical support and consulting services to various areas of the organization. • Assisting with high-impact, long duration engineering initiatives and projects; ensuring achievement of engineering plan and product quality. • Maintaining product release plans and material plans; driving programs to completion on time and within budget. Degree Requirement Requires a degree in an accredited Engineering, Computer Science, or Materials Science curriculum. Preferably Mechanical or Electrical Engineering Skill Descriptors Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Extensive Experience: • Facilitates creation of the 'right' products and services to resolve customer business issues. • Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement. • Advises others on creating customer focused environments in various scenarios. • Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations. • Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives. • Communicates and models the criticality of customer focus as an organizational strategy. Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan. Level Working Knowledge: • Contributes to short-term operational plans. • Anticipates and adapts to plan changes. • Monitors progress of work against plan as required to meet objectives. • Reports variances and makes agreed-upon corrections. • Under guidance, develops tactical plan for own direct responsibility. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment. Level Working Knowledge: • Applies an assigned technique for critical thinking in a decision-making process. • Identifies, obtains, and organizes relevant data and ideas. • Participates in documenting data, ideas, players, stakeholders, and processes. • Recognizes, clarifies, and prioritizes concerns. • Assists in assessing risks, benefits and consideration of alternatives. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Extensive Experience: • Ensures capture of lessons to be lear