Technician, Facilities at Nationwide in Des Moines, IA

Job description

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As a Facilities Technician - (Safety Sensitive) on the Corporate Real Estate team, this position provides critical after-hours facilities operations support, helping ensure the safe, reliable, and efficient operation of Nationwide facilities. This role serves as a key resource for building occupants, tenants, contractors, and Security while supporting maintenance activities, facility operations, and emergency response. Facilities Operations & Maintenance Monitor building automation, lighting control, fire alarm, and other facility systems during assigned after-hours shifts. Perform assigned preventive maintenance, facility rounds, inspections, and corrective maintenance activities. Complete general work orders and troubleshoot equipment, building, and operational issues to support safe and efficient facility operations. Tenant, Event & Contractor Support Provide after-hours support for Nationwide associates, tenants, and building occupants. Support corporate and tenant events by ensuring facility readiness and addressing operational needs. Coordinate and oversee contractors performing after-hours work to ensure activities are completed safely and effectively. Emergency Response & Security Partnership Serve as the first onsite responder for facility-related emergencies and operational disruptions. Act as the primary facilities point of contact for Security during assigned shifts. Partner with Security and cross-functional teams to resolve issues and maintain a safe, secure, and operational environment. Work Management & Service Delivery Utilize the CMMS system to manage work orders, document completed work, track labor hours, and ensure timely completion of preventive maintenance activities. Maintain accurate maintenance and operational records. Deliver responsive, customer-focused facilities management services through effective communication, problem-solving, and collaboration. This position is assigned to an afternoon/evening shift working Thursday through Monday from 2:30 PM to 10:30 PM , with Tuesday and Wednesday designated as scheduled days off . Primary Work Location: 1100 Locust Street Des Moines, IA 50391 Job Description Summary Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you! As a Technician, you'll provide facility maintenance services and operations including plumbing, carpentry, painting, plastering, electrical maintenance, heating, ventilation and air conditioning (HVAC) maintenance and operations, housekeeping and landscape/grounds maintenance. Job Description Key Responsibilities: Performs maintenance service and repairs in a specialized technical and skilled trade for the Nationwide’s facilities (see detailed responsibilities by skilled trades below) Ensures maximum operational efficiency of facilities and equipment, as well as handles all support equipment. Ensures all systems, including utility infrastructure, are fully operational and inspected according to accepted standards and practices, including preventive maintenance schedules. Remains familiar with and follows all federal, state and local safety and environmental laws and regulations. Responsibilities by specialized technical and skilled tra