Technical Writer at Astronics in Washington, DC

Job description

Astronics Advanced Electronic Systems (AES) is seeking a Technical Writer to join our collaborative Engineering Services Team in Redmond, WA. This is a hybrid/on-site position offering the flexibility to work from home two or three days per week. Ideally, we are looking for someone who has worked for an aerospace company and/or has experience writing hardware documentation. JOB SUMMARY The Technical Writer works in the Engineering Services department to support all product lines at Astronics AES. The Technical Communications team transforms complex technical concepts into clear, concise, and accurate content for the intended audience in the required format. We write Component Maintenance Manuals (CMMs), Service Bulletins (SBs), Service Information Letters (SILs), user manuals, and other customer-facing documents to support new and sustaining products. DUTIES & RESPONSIBILITIES Write and edit technical content in Simplified Technical English (STE) for hardware and software products. Research and translate technical information into content for nontechnical and technical users. Use and enforce established standards for documentation, including internal department guidelines and customer/compliance requirements. Produce deliverables that conform to established standards for documentation. Review work of others for completeness, accuracy, and adherence to established standards. Self-directed and capable of managing projects with little oversight; recognizes when to proactively engage support to ensure accuracy and quality. Conduct interviews with various subject matter experts (SMEs) to gather content for deliverables. Actively participate in staff meetings and in internal department initiatives. MINIMUM QUALIFICATIONS Education/Experience: Bachelor’s degree in Technical Communications, Human-Centered Design Engineering, English, or similar Two (2) or more years of experience as a technical writer Experience writing content that complies with ATA100, iSpec2200, or S1000D specifications for an Aerospace company a plus Knowledge of markup languages, such as DITA, HTML, or CSS, a plus Competencies: Technical Learning: Picks up on technical things quickly, can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Communicating with Management and Peers: Has excellent written and oral communication skills for collaborating with the team and other internal customers. Has a strong focus on customer satisfaction. Attention to Detail: Is careful about detail and thorough in completing work tasks according to department guidelines. Can balance a high level of attention to detail with high productivity. Perseverance: Can maintain the energy and drive needed to complete multiple projects with different priorities, on schedule. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Time Management: Able to work independently and as part of a team. Exercises good judgement regarding when to seek guidance or input from peers or manager. Technical Skills: Experience writing content that complies with ATA100, iSpec2200, or S1000D specifications for an Aerospace company a plus Knowledge of markup languages, such as DITA, HTML, or CSS are a plus Microsoft Office suite software Desktop publishing software (Adobe FrameMaker) Graphics software (Adobe Creative Cloud), a plus EMPLOYMENT ELIGIBILITY REQUIREMENTS This position may involve access to items subject to U.S. export-control laws. Employment is contingent upon the employee's authorization to access such items under applicable law. The company does not guarantee, and is under no obligation to seek, such authorization. Employment contingent on passing a pre-employment background check and drug test including screening for cannab