Technical Support Engineering Intern - Sao Paulo BZ at AVEVA

Job description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers . For more information about our privacy policy and how to manage cookies, visit our Privacy Policy . Must Apply with BOTH English AND Portuguese CV/Resume Job Description If you are looking to develop skills in the areas of industry, technology, engineering, and client-facing work, look no further than the Technical Support Engineering Intern role at AVEVA. As a member of the Technical Support team, our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA. In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, while simultaneously building upon your existing skill-sets. The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers. As a Technical Support Engineer Intern, you will: - Grow your technical skill-set by developing a solid foundation in the AVEVA Unified Engineering solution, related software and industry technologies. - Develop your business acumen by communicating with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products. - Team with Technical Support Engineers to enable our customers’ success to manage their operations by supporting them remotely through phone, email, or web channels to best serve their environment while performing a variety of complex technical challenges. - Get the opportunity to work in real digital engineering projects, developing your experience in exciting and challenging environments with global teams and multiple interfaces. We're looking for: - Self-motivated individuals with a customer mindset and desire to help people Enthusiasm for technical problem solving, with attention to detail and strong communication skills - Ability to learn and research in a dynamic and engaging environment - Fluent in Portuguese and English (Additional language skill in Spanish is a plus) - Bachelor's Degree in Engineering, Computer Science, or related field - GPA 3.00 or above is a plus Benefits: - Mentoring: You will be assigned a technical mentor to guide you - Continuous learning in project management - Collaboration with various parts of the Customer Support Services team - Learn to systematically troubleshoot and resolve complex technical issues Office Locations: Sao Paulo, Brazil Estagiário de Engenharia de Suporte ao Produto – Sao Paulo, Brasil Descrição do trabalho Se você deseja desenvolver habilidades nas áreas de indústria, tecnologia, engenharia e trabalho voltado para o cliente, não deixe de se aplicar ao cargo de Estagiário de Engenharia de Suporte ao Técnico na AVEVA. Como membro da equipe de Suporte ao Técnico, nossa missão é atender nossos clientes com a melhor qualidade e velocidade para alcançar seus resultados comerciais enquanto desenvolvemos talentos internos para o futuro da AVEVA. Nesta função, você tem a oportunidade de causar um impacto significativo em nossa ampla base de clientes, incluindo empresas da Fortune 100, a