Technical Staff, Technical Marketing at Dell in Hopkinton, MA

Job description

Technical Staff, Technical Marketing Even the most groundbreaking tech company can’t rest on its laurels. In Technical Marketing at Dell Technologies, we’re focused on increasing our product sales and expanding the company's market share. We achieve this by developing innovative marketing solutions and communications that clearly articulate the technical and business advantages of our market-leading products and services. Our technically savvy audience want facts not frills, so we write industry white papers, customer presentations, articles and pre-sales material that tell people exactly what they want to know. What you’ll achieve: As a Technical Staff, you will set the technical marketing strategy for priority portfolios, translating complex engineering capabilities into compelling value narratives. You will lead advanced content programs, analyst engagements and field enablement to grow pipeline and share. Join us to do the best work of your career and make a profound social impact as a Technical Staff on our AI Development & Agent Ops / Technical Marketing team in Hopkinton, MA. You will: Own portfolio narrative and technical positioning; lead analyst briefings and thought leadership. Design content strategies (white papers, reference architectures, benchmark studies) aligned to buyer journeys. Enable field and partners with demos, competitive battlecards and ROI models. Establish metrics for content performance and iterate using data-driven insights. Take the first step towards your dream career: Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements: 15+ years of related experience in a professional role or equivalent experience Expertise translating complex architectures into executive-ready narratives. Proven influence with analysts and strategic customers. Advanced ability to quantify value using benchmarks, TCO and business cases. Leadership collaborating across product management, engineering and sales. Desirable Requirements: Master’s degree or related experience About Dell Technologies — ISG Developer Experience Dell's Infrastructure Solutions Group is a global leader in Solutions, Storage, Compute, and Networking. The Developer Experience organization within ISG is responsible for developer productivity, tooling, observability, and platform engineering for approximately 9,000 engineers. Our current mandate spans agentic SDLC transformation, AI tooling governance, and the operating model changes required to make AI-assisted development the norm — not the exception. Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale. Some product builders follow the rules. Ours rewrite them. Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust. When your products power critical infrastructure around the world, that responsibility matters. We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedbac