Technical Business Analyst at NTT Global Data Centers

Job description

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Technical Business Analyst turns business needs in Legal, Governance and HR into working data, reporting and automation solutions. The role analyzes processes and requirements, then designs, builds and maintains the Power BI, Power Automate and Microsoft 365 solutions that support these functions. The role is the technical owner of these data, reporting and automation products and works under the direction of the Principal Business Operations Specialist, who remains the accountable owner and leads stakeholder engagement and prioritization. The role also gives day-to-day technical guidance to the Business Intelligence working student. What we are looking for SUMMARY The Technical Business Analyst turns business needs in Legal, Governance and HR into working data, reporting and automation solutions. The role analyzes processes and requirements, then designs, builds and maintains the Power BI, Power Automate and Microsoft 365 solutions that support these functions. The role is the technical owner of these data, reporting and automation products and works under the direction of the Principal Business Operations Specialist, who remains the accountable owner and leads stakeholder engagement and prioritization. The role also gives day-to-day technical guidance to the Business Intelligence working student. KEY RESPONSIBILITIES Acts as technical owner of the Functional Reporting Suites, Functional Success Metrics & KPIs, Spend Trackers and related Power BI reports, including data models, refresh schedules, workspaces and access groups. Designs, builds and maintains Power BI semantic models and reports using Power Query and DAX, applying sound data modeling, performance and security practices. Designs and governs Power Automate flows, Microsoft Lists and Forms that support intake, approval and tracking processes across Legal, Governance and HR. Gathers, analyzes and documents business and technical requirements from Legal, Governance and HR stakeholders, and translates them into clear specifications for reports, data models, workflows and Microsoft 365 solutions. Leads Data Governance Audits that assess data quality, and supports HR, Legal and Governance with data transformation and data management processes. Contributes to the HRIS Data Governance program, including data definitions, data quality rules and issue resolution. Maps current and future-state processes and identifies opportunities to simplify, standardize and automate. Supports intake, triage and prioritization of requests for data, reporting, automation and Artificial Intelligence (AI) support. Identifies and assesses AI and Microsoft Copilot use cases, ensuring appropriate human oversight, data protection and governance. Ensures all solutions are owned by team or service accounts, documented in runbooks and recoverable without reliance on any single individual. Tracks and reports on operational performance, drives improved data quality and develops improvement plans to solve business problems. Supports the implementation of change, including user guidance, training and adoption, and maintains process and solution documentation. Provides day-to-day technical guidance and quality assurance for the Business Intelligence working student. Performs any other related tasks as required. KNOWLEDGE & ATTRIBUTES Advanced Power BI: data modeling, Power Query (M), DAX, row-level security, workspace and app management. Power Automate: designing, troubleshooting and governing cloud flows, including approvals. SharePoint sit