System Administrator at The University of Pennsylvania in Public Safety

Job description

University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title System Administrator Job Profile Title Systems Administrator C Job Description Summary The Divisional IT Systems Administrator, reporting to the Executive Director of Security Technology, will be a creative self-starter with a high energy level. Responsibilities include: management of SaaS and IaaS environment; management of the physical and virtual server infrastructure; installation, maintenance, and security of all servers, configuration and management of firewalls, network switches, intrusion detection mechanisms to secure IT infrastructure; development of technology solutions to advance the objectives of the Division of Public Safety; support other DPS IT staff and service as tier 2 escalation point for IT infrastructure troubleshooting; working with identified partners to ensure that technology solutions are appropriate and functional within the university; perform regular system administration tasks such as: backup/restore, server monitoring, patch management, system documentation, and recommendation of new technologies for implementation; and supervision of one direct report, IT Support Specialist. The Divisional IT Systems Administrator will support the Critical Infrastructure IT Systems Administrator in collaborating with our contracted partners and the Security System Administrator’s in maintaining and supporting the electronic security infrastructure including CCTV, access control, burglar alarms, emergency phone systems, and related security technology systems, emergency telephony, land mobile radio, mobile data terminals, and proprietary dispatch and police software. Job Description Job Responsibilities: Serve as systems administrator for the Division of Public Safety. Provide system management by managing all aspects of primarily Windows, server and desktop administration, systems security, systems installation, and information security. Manage the infrastructure as it pertains to cloud-based, virtual, and physical server environment to support all systems. Create user accounts, maintain permissions, ensure system integrity, reliability, scalability and security via Active Directory and associated server management tools. Assist in management of vendor service contracts and contracted professional support. Assist in preparation of the annual fiscal year and five-year budget as it pertains to IT solutions for DPS. Develop and implement solutions to meet established goals of the Division of Public Safety including hardware/software lifecycle management and pilot testing of new technologies. Work to support Division of Public Saf