Supplier Master Data Analyst at Xylem in Guadalupe

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary The Supplier Master Data Analyst serves as the primary point of contact for employees, suppliers, and internal stakeholders, providing high-quality support across Supplier Information Management (SIM) and Procure-to-Pay (P2P) processes. This role is responsible for maintaining the accuracy, integrity, and governance of supplier master data to support procurement activities, invoice processing, payment execution, compliance requirements, and supplier lifecycle management. The Analyst plays a key role in ensuring supplier data quality across enterprise systems while adhering to corporate policies, internal controls, regulatory requirements, and master data governance standards. Responsibilities include supplier onboarding and maintenance, data validation, compliance reviews, risk mitigation efforts, and continuous improvement initiatives designed to enhance operational efficiency and the overall user experience. This position requires experience working with ERP and procurement platforms such as SAP, Oracle, Coupa, and Ariba, as well as a strong understanding of supplier master data governance, workflow management, and data quality practices. The ideal candidate is highly detail-oriented, analytical, customer-focused, and capable of collaborating effectively with global stakeholders in a fast-paced shared services environment. Location: Monterrey, Mexico (Onsite) Core Responsibilities Act as the primary regional contact for business units, suppliers, Procurement, Accounts Payable, and other stakeholders regarding supplier master data inquiries and requests. Process supplier onboarding, profile updates, banking changes, tax information updates, and supplier deactivation requests while ensuring compliance with company policies and governance standards. Review and validate supplier documentation for completeness, accuracy, regulatory compliance, and adherence to internal controls. Maintain supplier master records across ERP, procurement, and workflow systems to ensure consistency and data integrity. Perform data quality reviews, duplicate record analysis, audits, and data cleansing activities to improve supplier master data accuracy. Investigate supplier data issues, conduct root cause analysis, and implement corrective and preventive actions to enhance process effectiveness. Support supplier onboarding and enablement activities, ensuring a positive and seamless supplier experience throughout the supplier lifecycle. Provide functional support and training to end users on supplier master data procedures, policies, controls, and standard operating procedures (SOPs). Communicate professionally with suppliers and internal stakeholders through written and verbal channels to resolve inquiries and requests. Identify and implement opportunities to automate, streamline, and standardize supplier data management processes while strengthening governance and compliance controls. Collaborate with Procurement, Accounts Payable, Compliance, Tax, Treasury, and Master Data Governance teams on cross-functional initiatives and projects. Monitor and support reporting, metrics, and KPIs related to supplier onboarding, data quality, service levels, and operational performance. Participate in User Acceptance Testing (UAT), system implementations, upgrades, and process improvement initiatives. Support internal and external audits by providing accurate documentation and demonstrating compliance with established controls. Perform additional duties and special projects related to tran