Supervisor, Substation Work Management at FirstEnergy in Akron, OH

Job description

FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. This is a full-time, on-site position located in Akron, OH. Summary: This supervisor position provides leadership for an assigned Work Management group supporting substation construction, maintenance, testing, commissioning, and protective relay operations within the Transmission Operations organization. Responsibilities include collaborating with the Manager, Work Management to establish and monitor organizational goals, policies, plans, forecasts, standards, performance objectives, operating and financial targets, budgets, and resource requirements. This position supervises short- and long-range planning, scheduling, and work-readiness processes for substation and relay activities. The supervisor analyzes performance, removes barriers to execution, and implements process improvements that increase safety, productivity, schedule attainment, and equipment reliability within FirstEnergy’s work management system. This position will provide leadership from the following perspectives: Substation and Relay Work Management: Demonstrating and directing a strong commitment to safety, Leading with Safety principles, Human Performance tools, and safe work practices across substation, relay, and field operations. Leading planner/schedulers responsible for forecasting, planning, and scheduling substation construction, maintenance, testing, commissioning, and protective relay work. Supervising the daily activities of planner/schedulers, readiness coordinators, and administrative support personnel while driving consistent processes and continuous improvement. Prioritizing substation and relay projects and maintenance work based on safety, system reliability, equipment condition, regulatory commitments, outage requirements, and available resources. Maintaining a firm two-week work plan and a one-month projection for substation and relay activities, including outage, switching, resource, and contingency requirements. Directing long-range planning to optimize labor, contractor support, materials, test equipment, outage windows, and completion of the highest-priority substation and relay work. Partnering with Substation Operations, Relay, Engineering, Project Management, System Operations, and other stakeholders to achieve safe and reliable execution. Ensuring work packages meet planning, design, constructability, testing, pre-job readiness, clearance, and scheduling requirements before field execution. Developing and implementing scheduling strategies that coordinate substation crews, relay technicians, contractors, outages, switching, and commissioning activities. Leading continuous improvement efforts through effective use of Work Management MDT systems, performance metrics, lessons learned, and standardized work practices. Coordinating work requests and project interfaces with customers, contractors, engineering groups, operations personnel, and other internal organizations, including after-hours contacts when appropriate. Overseeing requests for substation outages, switching, clearances, equipment access, utility locates, traffic control, and other permits or operational approvals required for safe execution. Ensuring the availability of major equipment, relay and control panels, materials, test sets, special tools, drawings, settings, proce