Supervisor of Lock Shop and Access Control at Georgetown University in Main Campus

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Job Overview The Lock Shop Supervisor is a member of Georgetown University's Facilities Maintenance Services team and is responsible for the leadership and daily management of the University's Lock Shop and Access Control Program. This position supervises Lock Shop and Electronic Access Control personnel, plans and prioritizes maintenance and repair activities, oversees contractor performance, and manages the installation, maintenance, and repair of mechanical and electronic locking systems, doors, door hardware, ADA door operators, and related access control equipment across the University. The supervisor also administers the University's Key Control Program, coordinates campus-wide rekeying initiatives, and supports capital construction and renovation projects while ensuring compliance with University standards, applicable codes, and life safety requirements. The position provides operational leadership by assigning work, monitoring performance, inspecting completed work, and ensuring services are delivered safely, efficiently, and with a high standard of quality. The Lock Shop supports the security and operational needs of academic, residential, research, healthcare, and administrative facilities by maintaining doors, frames, locking systems, vehicle locks, and electronic access devices, responding to emergency service requests, and partnering with Public Safety, Residential Living, Capital Projects, University Information Services, and other Facilities Operations teams to ensure secure, reliable, and uninterrupted access throughout the University. Additional duties include, but are not limited to: Plans, coordinates, and oversees the maintenance, repair, installation, and replacement of mechanical and electronic access control systems across the University. Manages the University's Key Control Program, including the creation, issuance, auditing, and accountability of hundreds of keys annually in accordance with University policies and security standards. Provides leadership, technical guidance, and on-the-job training for Lock Shop and Electronic Access Control personnel while coordinating required technical, safety, and regulatory training Ensures compliance with University policies, applicable codes, safe work practices, personal protective equipment (PPE) requirements, and the proper handling of tools, equipment, and hazardous materials associated with the trade. Work Interactions and Work Mode Designation Collaborates with Facilities Operations, Public Safety, Residential Living, Capital Projects, University Information Services, Environmental Health & Safety, and external contractors to support the University's physical security and access control needs. This position is designated as On-Campus and requires regular on-site presence to support daily operations, emergency response, and the supervision of essential maintenance and security functions. Requirements and Qualifications High school diploma or GED. Minimum of five (5) years of journey-level locksmith experience in a commercial, institutional, healthcare, or higher education environment. Minimum of three (3) years of supervisory or management experience leading a locksmith, access control, or related skilled trades team. Experience supervising employees covered by a Collective Bargaining Agreement (CBA), including work assignment, performance management, attendance, disciplinary proce