Supervisor, Design Engineering - Parkersburg, WV at FirstEnergy

Job description

FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity This is an open position with the Monongahela Power Company, a subsidiary of FirstEnergy Corp. The Supervisor, Engineering Services (Distribution Design) coordinates and supervises the daily activities of an Engineering team, including Distribution Designers; making decisions guided by policies, procedures, and the company's business plan. The preferred reporting location for this onsite position is the Parkersburg service center in Parkersburg, West Virginia. Other service centers within the Parkersburg area will be considered. Responsibilities include: Demonstrating a high level of safety commitment throughout day-to-day functions and strengthening the Engineering Services team's commitment to safety. Creating notifications in SAP and assigning work requests to Distribution Designers. Working in conjunction with Business Services to ensure accurate and timely billing for all work requests. Applying Tariff criteria for billable work involving service to new premises, upgraded service for existing premises and relocation of facilities, etc. Working on creating and processing Line Extension Contracts for various types of work. Reviewing and responding to customer complaints submitted to the Public Service Commission of West Virginia, relative to line extension and billing policies. Reporting to the Manager, Engineering Services on the progress of projects, and advising on issues that could impair the successful completion of projects. Analyzing complex issues and developing actionable recommendations. Supporting the Work Management organization on questions/issues with current and upcoming design work and various Company priorities. Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year by discussing development opportunities, performance issues, and upcoming departmental changes. Leading, educating, and directing others to improve team effectiveness and communicating results and recommendations to varying audiences including senior leadership. Encouraging open, honest, direct, and ongoing conversation among team members. Driving continuous improvement across the team and the company. Actively seeking and sharing own knowledge of industry trends, competitors, etc. that affect the team and/or the company. Supporting storm restoration efforts, including performing duties of Hazard Coordinator when needed. Qualifications Bachelor's degree in Engineering / Engineering Technology from an ABET accredited institution and minimum 5 years relevant work experience are required. OR a Two-year degree in Engineering Technology or related technical discipline, and a minimum of 8 years relevant work experience are required. Relevant work experience includes, but is not limited to: engineering design, reliability, system planning, substation construction and maintenance, distribution construction and maintenance, right of way acquisition, asset management, new business, joint use, etc. Advanced degree is a plus. Professional Engineering (PE) certification is a plus. Previous supervisory experience preferred. Experience in process/project development, planning/analysis, and performance reporting. Proven ability to identify, troubleshoot and resolve problems on projects and/or processes. In-depth knowledge of information systems such as Microsoft Office applications, includi