Student Success Technology and Data Coordinator (One Year Appointment) at Universities of Wisconsin in Green Bay, WI

Job description

Current Employees and Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: Student Success Technology and Data Coordinator (One Year Appointment) Job Category: Academic Staff Employment Type: Terminal (Fixed Term) Job Profile: Application Administrator I Job Duties: Join UW-Green Bay as the Student Success Systems and Data Coordinator and play a vital role in advancing student success through technology, data, and innovation. This position supports the systems and tools that help students thrive by enhancing engagement, persistence, and academic achievement. Working collaboratively with faculty, staff, and campus partners, you will manage and support student success technologies, including EAB Navigate360 and EdSights, while leveraging data to inform decision-making and improve the student experience. Through your work, you will directly contribute to UW-Green Bay's strategic priorities of Student Success, Digital Transformation, Inclusivity, and Community Connections , helping the University remove barriers and create opportunities for all learners. The ideal candidate is a collaborative problem-solver who is passionate about using technology and data to create meaningful impact. You will provide system administration, user support, training, reporting, and assessment assistance while helping ensure that critical student success applications operate effectively and efficiently. Guided by UW-Green Bay's values to Advance Fearlessly, Empower Success, Provision Access, Build Community, and Express Gratitude , you will help foster a culture of continuous improvement, informed decision-making, and student-centered service. This is an opportunity to make a measurable difference at a mission-driven institution where innovation, access, and belonging help students achieve their goals and where, Together, We Rise . Key Job Responsibilities: Monitors and maintains performance metrics for application features and recommends and takes corrective/preventive actions Coordinates system-wide updates and installs upgrades and patches Participates in the design, development, and implementation of test and production objects. Defines user requirements and performs configuration, change management, and testing activities Creates and updates access permissions and maintains user accounts to maintain application security through user profile management Recommends application enhancements or changes that may involve custom design, optional, and third party products Troubleshoots hardware, software, and system problems Department: Student Access & Success Compensation: Compensation range of $45,000-$49,000 This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). Required Qualifications: Bachelor’s degree at time of application or 2 years’ related experience Excellent organizational and communication skills Preferred Qualifications: Demonstrated experience with qualitative and quantitative data collection and data analysis Proficiency in speaking and reading a second language, preferably Spanish, Hmong, Somali, or Oneida Conditions of Appointment: This position may have the option to work on-campus or a hybrid schedule, subject to approved telecommuting request. The home campus of this position is Green Bay and the successful candidate may occasionally be required to travel to or work at the Green Bay, Marinette, Sheboygan or Manitowoc Campus, based on operational needs. Position is a full-time Academic Staff appointment. A pre-employment education check which includes, but is not limited to, the verification of academic credentials will be conducted on the finalist(s). A criminal conviction investigation will be conducted on the finalist(s) and if there is prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee miscon