Student Success Coach (one year assignment, 2 vacancies) at Universities of Wisconsin in Green Bay, WI

Job description

Current Employees and Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: Student Success Coach (one year assignment, 2 vacancies) Job Category: Academic Staff Employment Type: Terminal (Fixed Term) Job Profile: Retention Specialist Job Duties: Join UW-Green Bay as a Student Success Coach and make a direct impact on students' lives by helping them navigate challenges, achieve their goals, and thrive throughout their educational journey. Through holistic, strengths-based coaching, proactive outreach, and meaningful relationship-building, you will support students as they transition to college, overcome obstacles, connect with resources, and develop strategies for academic and personal success. Working collaboratively with faculty, staff, and campus partners, you will advance UW-Green Bay's commitment to Student Success, Inclusivity, Community Connections, and Educational Access , helping to create an environment where every student feels valued, supported, and empowered to persist to graduation. The ideal candidate is passionate about student development and committed to fostering belonging and opportunity for all learners. In this role, you will provide individualized coaching, coordinate support plans, respond to student concerns and engagement alerts, connect students to campus resources through timely referrals, and use tools such as Navigate360 and EdSights to inform outreach and track progress. Funded through a federal grant sponsored by the U.S. Department of Labor and renewed annually based on continued funding, this position offers the opportunity to contribute to transformational student outcomes while embodying UW-Green Bay's core values to Advance Fearlessly, Empower Success, Provision Access, Build Community, and Express Gratitude . Join a mission-driven university dedicated to removing barriers, expanding opportunity, and helping students succeed because Together, We Rise . Key Job Responsibilities: Partners with academic advisors, faculty, staff, students, and administrative personnel to track analytics, and help identify risk indicators to support data-informed retention and transfer strategies Communicates, assists, and monitors progress of students May assist with Free Application for Federal Student Aid (FAFSA) completion and/or provide financial aid/scholarship information Makes recommendations to improve retention efforts Adheres to the established plan of operation, curriculum, process policy, program procedures, and all other related federal regulations Advocates for campus-wide retention initiatives Maintains accurate student records including contact logs, case notes, and files Monitors, plans, and facilitates student academic progress, student programming, and success plans Provides referrals to appropriate campus resources Department: Student Access & Success Compensation: Minimum compensation of $46,000 This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). Required Qualifications: Bachelor’s Degree at time of application Ability to manage multiple projects, self-prioritize, meet deadlines and remain flexible to shifting priorities Exceptional organization skills and attention to detail in all aspects of the job Demonstrated commitment to student development, support and success Preferred Qualifications: Master’s degree in education, student affairs, counseling, social work or related field 2 years’ experience working in higher education Demonstrated experience in supporting institutional efforts for equity and access Excellent written and oral communication skills Ability to work effectively on a team and independently in a high-volume work setting Experience working with diverse underrepresented and first-generation students Demonstrated computer proficiency with the ability to use spreadsheet, word processing and internet-b