Strategic Account Partner, Lyngby, Novonesis at Novonesis

Job description

Interested in a career that matters? 
 We are looking for a Strategic Account Partner to join our Global Strategic Accounts team and support one of Novonesis’ most important global partnerships. In this highly visible role, you will work across commercial, supply chain, quality, regulatory, finance, legal, and customer-facing functions to drive commercial excellence and deliver outstanding customer experience. You will operate at the intersection of strategy, execution, and customer engagement, translating account priorities into coordinated action across markets, business units, and functions. Welcome to Global Strategic Accounts You will join a dynamic and internationally diverse team responsible for developing and growing Novonesis’ strategic relationship with a large and complex account. The team manages commercial execution, customer engagement, strategic projects, and governance activities across multiple business units and geographies. As Strategic Account Partner, you will act as a central coordinator and trusted business partner to the Global Account Director, regional key account managers, functional experts, and customer stakeholders. You will create structure, maintain momentum, and ensure that opportunities, commitments, and day-to-day operations move forward effectively. In this role, you’ll make an impact by Driving commercial excellence Coordinating global and regional pricing updates and supporting timely implementation across markets. Supporting customer quotations, tenders, pricing reviews, and commercial follow-up. Helping ensure consistency of pricing, commercial conditions, and account inputs across regions and business units. Preparing global account meetings, customer business reviews, executive updates, and decision materials. Maintaining clear action tracking and ensuring effective follow-up across the account team. Strengthening the customer partnership Support strong working relationships with customer procurement, operational, technical, and local market contacts. Coordinating responses to customer requests, inquiries, and adequate documentation. Connecting the right internal experts and ensuring timely, accurate, and aligned communication. Supporting a consistent, high-quality internal account discipline across regions and functions. Identifying opportunities to improve collaboration, responsiveness, and value creation. Supporting strategic growth initiatives Contributing to the development and execution of global account plans. Supporting strategic projects, growth initiatives, and cross-regional workstreams. Tracking milestones, decisions, commitments, risks, and next steps. Preparing analysis, presentations, and account insights for leadership and customer engagements. Supporting the Global Account Director with priority initiatives and strategic reviews. Ensuring governance and operational excellence Supporting supply and commercial governance and helping resolve cross-functional execution issues. Maintaining visibility of agreements, commitments, and key account processes. Driving disciplined follow-up on business-critical actions. Helping improve workflows, tools, governance routines, and strategic account best practices. Managing customer documentation and compliance requirements Coordinating customer documentation flows, including certificates of analysis, non-GMO declarations, Halal and Kosher documentation, material approval documents, and other quality or regulatory information. Working closely with Quality, Regulatory, Business Support, and Legal to ensure complete and timely responses. Monitoring open documentation requests and escalating risks where appropriate. Promoting accuracy, consistency, and compliance in customer-facing information. To succeed you must hold A bachelor’s degree in Business, Economics, Supply Chain, Engineering, Food Science, or another relevant discipline. Relevant experience in account management, commercial support, customer engagement, customer service,