Distribution Center On-site HRBP at ICU Medical in Lancaster, TX

Job description

Position Summary The HR Business Partner provides full-time, on-site HR support for the Dallas Distribution Hub (DDH). The role serves as a visible and responsive HR partner to frontline employees, contingent workers, supervisors, and site leadership in a fast-paced, high-volume distribution environment. The HR Business Partner supports employee relations, workforce planning, recruiting, onboarding, performance management, compensation, benefits, leave administration, compliance, reporting, and day-to-day HR operations. This position is expected to independently manage routine HR matters and provide reliable coverage for the site. Essential Duties & Responsibilities Serve as a visible, approachable, and responsive on-site HR resource for DDH employees, contingent workers, supervisors, and site leadership across two shifts. Advise managers and employees on employee relations matters, including complaint intake, fact-finding, investigations, corrective action, attendance, conduct, performance, safety, and respectful workplace expectations. Independently manage routine employee relations matters, escalating higher-risk or complex issues appropriately. Coach supervisors and managers on consistent policy application, documentation, performance management, employee communication, and effective resolution of workplace concerns. Partner with site leadership on workforce planning, staffing priorities, organizational needs, retention, attendance trends, culture, employee engagement, and operational readiness. Drive recruiting and hiring activity in partnership with staffing agencies and hiring managers, including candidate selection, interview coordination, offers, pre-employment steps, and process tracking. Coordinate onboarding and orientation for employees and contingent workers, including documentation, system and badge access, training assignments, and first-day readiness. Support employee lifecycle transactions, including job changes, transfers, promotions, conversions, terminations, unemployment claims, employment verifications, and job description maintenance. Provide guidance and coordination related to benefits, leaves of absence, accommodations, workers compensation, return-to-work, payroll, timekeeping, PTO, scheduling, and shift differential questions. Maintain accurate HR records, employee relations files, investigation documentation, reports, trackers, dashboards, audit files, and compliance documentation. Facilitate or support supervisor training, policy communication, employee meetings, recognition activities, and site-wide HR initiatives. Build strong working relationships with employees and leaders through a consultative, collaborative, practical, and solutions-oriented approach. Work on special assignments as they arise. Knowledge & Skills Demonstrated ability to operate as a hands-on HR Business Partner in a busy, in-person operational environment. Strong employee relations skills, including active listening, issue spotting, fact-finding, investigations, documentation, corrective action, and appropriate escalation. Ability to work independently, take initiative, use sound judgment, and follow through without frequent reminders or close supervision. Ability to build credibility with frontline employees, supervisors, and site leaders while maintaining appropriate boundaries and consistent application of policy. Ability to coach and appropriately challenge managers while maintaining a practical, business-partnering approach. Ability to manage urgent same-day issues, recurring operational work, and longer-term projects in a high-volume environment. Strong organizational, analytical, project management, documentation, and follow-up skills. Excellent verbal and written communication, presentation, and facilitation skills. Strong judgment and discretion when handling confidential, sensitive, or escalated employee matters. Proficiency with Microsoft Outlook, Word, Excel, and Teams; strong Excel skills preferred. Minimum Qua