Staffing Office Manager at Ascension Health in Austin, TX

Job description

Location: Austin, Texas Facility: Good Health Solutions Department: Ascension Premier Staffing Administration Schedule: Full-time | Monday to Friday Eligible for an annual bonus incentive Oversee daily operations of the staffing office, ensuring shifts are filled accurately and on time. Lead, coach, and schedule Staffing Office Coordinators to support an operation across morning, day, and evening shifts. Monitor staffing metrics such as fill rates, cancellations, and response times, and address gaps quickly. Serve as the escalation point for complex staffing issues, cancellations, and service concerns. Partner with recruiters, nursing leaders, and program leadership to align staffing decisions with workforce and labor strategy. Ensure staffing processes, guidelines, and communication standards are followed consistently and identify opportunities to improve efficiency, reduce premium labor, and enhance staff satisfaction. Education and Work Experience: High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred Additional Preferences: 5 years health care staffing scheduling experience Previous leadership experience preferred