Staff SW Engineer at Visa in Austin, TX

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Job Summary: Software Development Engineers are expert problem-solvers and builders who design, implement, and improve software applications and systems. In this role, engineers spend approximately 60–75% of their time coding, working hands-on with code, data, and modern tools (including AI-assisted development, cloud services, and automation frameworks) to deliver secure, scalable, and high-quality technology solutions that drive business outcomes in the fintech sector. They collaborate with cross-functional teams – product managers, designers, data scientists, QA, operations, and compliance – to translate business requirements into robust technical solutions, all while adhering to best practices, security standards, and regulatory requirements. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work. Key Responsibilities: Collaborate with stakeholders to determine requirements and initiatives for product and technology components and incorporate feedback into future designs or solutions. Design, develop and implement features, enhancements, Webservices, Microservices, tools and utilities in a client facing environment on a platform that is highly scalable and resilient on the N-tier architecture in Agile development life cycle. Translate functional requirements into system designs and communicate component interactions, ensuring alignment with business needs and timelines, design and develop product components, refine code plans, and lead design reviews to ensure completeness and adherence to requirements. Contribute to project estimation, considering delivery costs and escalating issues that may cause delays. Lead by example in creating, implementing, and maintaining extensible, reusable code, and drive code quality through metrics and best practices. Apply debugging tools to resolve moderately complex issues and identify opportunities for automation across products. Lead code reviews, ensuring adherence to coding standards ensuring quality and consistency and providing feedback to team members. Create complex test plans, identify test gaps, and proactively address defects to minimize customer impact. Leverage data analysis and monitoring standards to identify patterns and defects in all environments, analyze and identify the root cause of performance issues and propose changes to designs and new enhancements for resiliency and scalability. Participate in production implementations, respond to incidents during on-call rotations, troubleshoot complex issues, and assist in incident response and resolution. Develop scripts, No SQL and SQL for detailed analysis and solutions in data processing and AI/ML models creation and analyzing and identifying the drift in Feature, Model and Data of the ML Models with proposals for retuning or fine tuning. Build, enhance, and identify new developer tools to support programs and applications to improve the system resilience and observability. Produce and maintain technical documentation to support development and operational initiatives. Acquire comprehensive knowledge of the Visa Dispute business domain, contribute to requirement analysis, evaluate various coding alternatives, and participate in scoping and sizing activities. Proactively seek new knowledge, participate in technological