Staff Product Manger at Cohesity in Purva

Job description

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the company’s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture . Want to join the leader in AI-powered data security? Want to help us simplify the world of data management? Supportability and Observability are critical to helping customers operate Cohesity products confidently at enterprise scale. The portfolio spans alerting, monitoring, telemetry, diagnostic and log collection, upgrade health, proactive issue detection, operational integrations, and the workflows used by customers, Support, and SRE teams to identify and resolve problems. We're looking for a Staff Product Manager to own the Supportability and Observability portfolio. You'll turn customer and field signals into a coherent strategy, execution-ready requirements, and durable platform improvements while driving alignment across product, engineering, support, SRE, and go-to-market teams. At Cohesity, product management plays a central role in driving product development by working in close collaboration with our engineering and go-to-market teams. Our team works across all levels of the organization; engaging with executive stakeholders, directly with customers across the globe, and interacting heavily with our user experience team. You’ll do your best work at Cohesity with an incredibly talented team! HOW YOU'LL SPEND YOUR TIME HERE: Define and drive the Supportability and Observability strategy, roadmap, and quarterly priorities across alerts, monitoring, telemetry, diagnostics, log collection, upgrade health, and proactive issue detection. Turn customer escalations, support-case patterns, SRE insights, field feedback, and product telemetry into root-cause-focused investments that reduce operational friction and repeat incidents. Own the product direction for alert quality and standardization, including signal coverage, severity, actionability, noise reduction, routing, and consistent behavior across platform and workloads. Improve diagnostic data collection and support workflows, including time capsules, nightly bundles, on-demand collection, storage efficiency, governance, and faster access to relevant troubleshooting evidence. Drive an Observability ecosystem strategy that supports customer and partner tools, including Prometheus-based monitoring and other enterprise integrations. Partner with engineering, Support, and SRE to define instrumentation requirements, service-level indicators, health signals, quality gates, and release-readiness criteria. Lead proactive supportability initiatives such as upgrade and configuration health, risk detection, automated triage, and guidance that helps customers prevent issues before they become cases. Translate complex customer requirements into clear problem statements, product requirements, measurable outcomes, and sequenced delivery plans. Build customer-facing and field-facing guidance for monitoring, alerts, diagnostics, deployment readiness, and operational best practices. Define product health, adoption, support-efficiency, and customer-outcome metrics; communicate tradeoffs, progress, risks, and decisions to senior leadership. Influence teams across Engineering, Support, SRE, Customer Success, Sales Engineering, Product Marketing, Security, Cloud Services, and partner organizations without direct authority. WE'D LOVE TO TALK TO YOU