Staff Product Manager, Wallet Authentication at ID.me in McLean, VA

Job description

Company Overview IDMe is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with IDMe once and seamlessly login across websites without having to create a new login and verify their identity again. Over 175 million users experience streamlined login and identity verification with IDMe at 22 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. Over 600 consumer brands use IDMe to verify communities and user segments to honor service and build more authentic relationships. IDMe’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. IDMe is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . IDMe is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At IDMe, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Staff Product Manager, Wallet Authentication Location: Mountain View, CA or McLean, VA offices and requires full-time in-office attendance. Team: Product Management Reports to: VP of Product, Platform About the Role ID.me is seeking a Staff Product Manager to own the Wallet Authentication platform. You will directly shape how 100M+ members stay secure, recover access to their wallets, and authenticate across government, healthcare, and commercial services. You will own the full product lifecycle for authentication: first-factor and multi-factor flows, API and agent authentication, wallet recovery, and fraud prevention. Every decision you make affects security, member trust, and revenue at scale. You will set the vision for ID.me's authentication platform: first-factor and multi-factor flows, passkeys, machine-to-machine authentication for APIs and AI agents, and AAL-level platform design under NIST 800-63-4. You will partner with the Wallet apps team on customer outcomes, and with Identity Graph, Credentials, Identity Verification, Engineering, Security, Risk & Fraud, and Design to ship at internet scale. Key Responsibilities Platform Strategy: Define and own the roadmap for authentication flows, fraud prevention, wallet recovery, email lifecycle management, and machine-to-machine authentication. Authentication Flows: Own first-factor and second-factor authentication including passwordless, passkeys, silent network authentication, and identifier-based flows. Drive pass-rate improvements while reducing friction across the member experience. API and Agent Authentication: Define requirements for secure, scalable authentication for API consumers and AI agents. Own the product surface that enables third-party and agentic integrations to authenticate against ID.me's identity platform. Fraud Prevention: Translate threat intelligence into product requirements. Own credential stuffing mitigation, real-time risk signals, wallet suspension policies, and fraud rule governance. Wallet Recovery: Define the product vision for automated wallet recovery. Current recovery is fully manual. Automation here has direct, measurable impact on member experience and operational cost. Stakeholder Management: Align Engineering, Security, Member Support, a