Staff Product Manager - Entertainment at Rivian and Volkswagen Group Technologies in Palo Alto, CA

Job description

About Us Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive’s next chapter. From operating systems to zonal controllers to cloud and connectivity solutions, we’re addressing the challenges of electric vehicles through technology that will set the standards for software-defined vehicles around the world. The road to the future is uncharted. By combining our expertise across connectivity, AI, security and more, we’ll map a new way forward. Working together, we’ll create a future that’s more connected, more intelligent, more sustainable for everyone. Role Summary Entertainment is one of the most-used surfaces in the vehicle. Our customers listen, watch, and stay connected on the road, and the portfolio spans music, radio, audiobooks, video, and casting across our vehicle platforms. We are hiring a Staff Product Manager to take ownership of a significant share of that portfolio and to help expand it into new categories. You will own the roadmap for your area, manage the third-party partnerships behind it, and carry new experiences from concept through release. This role sits within the Infotainment Software organization, partners daily with engineering, design, program management, and business development, and reports to the Staff Product Manager for Infotainment & Connectivity. This is a hybrid role based in Palo Alto, California or Vancouver, British Columbia. Responsibilities • Portfolio Ownership: Own a defined share of the in-vehicle entertainment portfolio end to end — audio streaming, radio, audiobooks, video, and casting — from requirements through release and in-market performance. • New Category Development: Define, scope, and launch entertainment and communications experiences that are new to the vehicle, taking each from concept and feasibility through productization. • Partner Management: Serve as the day-to-day product owner for third-party content and technology partners; run joint roadmap sessions, align on integration architecture, and drive certification plans in partnership with business development and legal. • Requirements and Roadmap: Author clear product requirements, maintain a rolling multi-quarter roadmap mapped to software release cycles, and represent the portfolio in planning and executive reviews. • Cross-functional Execution: Partner with application and platform engineering, audio, design, program management, privacy, and joint-venture product teams to sequence dependencies, resolve trade-offs, and hold committed dates. • Quality and Escalation: Set launch criteria, drive defect triage with engineering, and own quality escalations for the portfolio through resolution. • Performance Metrics: Define portfolio KPIs and track them against product telemetry, owner surveys, service data, and customer feedback, using the results to reprioritize. • Technical Validation: Validate features hands-on in development vehicles and on the bench, including reproducing and characterizing reported defects. Qualifications Minimum Qualifications: • Bachelor's or Master's degree in Engineering, Computer Science, Business, or a related field. • Minimum of 5 years in product management spanning consumer tech, digital media, or automotive industries—or a total of 3–4 years in product management coupled with 3–5 years in engineering, systems architecture, or a closely related technical discipline. • Demonstrated ownership of a product area built on third-party integrations, including direct influence of external partner roadmaps and joint technical and commercial negotiations. • Strong business development aptitude and proven executive relationship management skills. • Track record of launching and operating consumer media, entertainment, or communications products at scale. • Experience authoring technical product requirements and working directly with software engineering teams through the full development lifecycle. • Experience defining and instrume