Staff Client Engineer at Ionq in Washington, DC

Job description

About IonQ: IonQ, Inc . [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance . Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before. Location: Bothell, WA Travel: 10% domestic or international Job ID: 1714 The Role: We are seeking a Staff Client Systems Engineer to own, integrate, and optimize our employee lifecycle automation with Okta, and the global endpoint ecosystem. You will be the principal designer of our core operating system configurations and "Gold Images" across a diverse enterprise environment (Mac, Windows, and Ubuntu Linux). You will serve as the strategic technical bridge between IT and HR. You will architect, implement, and troubleshoot advanced onboarding, offboarding, and transfer workflows—specifically engineering the automated enterprise identity pipeline between Workday and Okta. You will also leverage modern configuration management frameworks to automate endpoint deployment and policy compliance across all operating systems. This role is critical to scaling our global infrastructure, eliminating manual IT overhead, and ensuring a secure, flawless day-one experience for our workforce. Responsibilities : Automation & Scripting Write and maintain production-grade Python, PowerShell, and Bash tools for OS configuration, packaging, compliance remediation, and lifecycle tasks. Build API integrations across Okta, Workday, UEM/MDM platforms, and Jira Service Management, with solid auth, error handling, and retry logic. Manage scripts and configs as code: Git, code review, CI/CD, and logging/alerting. Enterprise Endpoint Architecture & Imaging Design, build, and maintain enterprise-grade "Gold OS Images" and deployment configurations for macOS, Windows 10/11, and Ubuntu Linux. Architect zero touch provisioning workflows leveraging Autopilot and Apple Device Enrollment. Partner closely with the IT Provisioning Team to optimize hardware staging workflows, ensuring images deploy flawlessly and efficiently to end-user machines. Own and optimize modern Unified Endpoint Management (UEM) and MDM platforms (e.g., Jamf, Intune, Kandji) for zero-touch provisioning, automated patching, and security compliance enforcement. HR & IT Lifecycle Automation (Workday ⇄ Okta) Architect and manage the end-to-end automated lifecycle pipeline using Workday and Okta Lifecycle Management. Build intake forms and workflows (Jira Service Management or Okta Workflows) for new-hire technical profiles. Ensure instant downstream provisioning and precise access revocation. Tier-3 Escalation & Mentorship Act as the ultimate technical escalation point for complex identity, access management (IAM), and automated provisioning failures. Proactively troubleshoot and resolve deep architectural mismatches between Workday data attributes and Okta downstream applications. Maintain runbooks and mentor helpdesk, junior admins, and contractors Requirements: Experience: 6+ years of experience in Client Systems Engineering, Endpoint Architecture, or IT Infrastructure Automation. Ad