Sr. Strategic Commercial Banking Consultant at Alkami Technology

Job description

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action. Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and LinkedIn ! The Sr Strategic Commercial Banking Consultant serves as a highly specialized subject matter expert responsible for guiding the successful implementation and optimization of Alkami’s commercial banking capabilities across complex and strategic financial institution engagements. This role applies broad expertise in commercial banking operations, business process consulting, implementation strategy, and client advisory services to ensure Alkami’s platform aligns with customer operational models, regulatory considerations, and business banking objectives. The position partners closely with executive client stakeholders, Product, Implementation, Technical Consulting, and Customer Success teams to influence solution design, identify operational gaps, and drive scalable implementation outcomes that improve customer readiness and long-term platform adoption. The Sr Strategic Commercial Banking Consultant is recognized as a trusted advisor and thought leader who shapes commercial banking implementation practices, influences product direction, and contributes to organizational strategy through expertise in business banking operations, client delivery, and operational transformation initiatives.

 Essential Duties & Responsibilities ● Lead strategic commercial banking implementation engagements by advising financial institution stakeholders on solution design, operational alignment, and best practices for Alkami’s business banking capabilities ● Serve as the senior subject matter expert for Alkami commercial banking functionality including Business ACH, Business Wires, Business Admin, Business Reports, BAI2, Limit Management, Import Mapper, Householding, and Auto Billing ● Partner with executive customer stakeholders by analyzing complex commercial banking operational models, identifying business requirements, and recommending scalable implementation approaches aligned with customer goals and regulatory considerations ● Drive strategic solution design activities by mapping client commercial banking operations to Alkami platform capabilities, identifying process gaps, and recommending workflow, product, or operational improvements that support long-term customer success ● Influence implementation strategy and customer onboarding outcomes by advising cross-functional implementation teams on business banking operational impacts, configuration decisions, and customer readiness requirements ● Lead hosted commercial user acceptance testing activities by facilitating testing sessions, validating business workflows, refining platform configurations, and reducing operational issues prior to production deployment ● Serve as the primary liaison between customer stakeholders and internal implementation, technical consulting, engineering