Sr. ServiceNow Presales Technical Lead at Kyndryl

Job description

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as an Sr. ServiceNow Presales Technical Lead and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer's unique needs. As a trusted advisor, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, you'll provide expert guidance on how ServiceNow can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying solutions, you'll be the visionary architect behind their digital transformation journey. Your expertise in ServiceNow and deployment best practices will ensure seamless integration and optimized performance. In this role, your impact will be immense. You'll conduct thorough needs assessments, uncovering the requirements for new applications or upgrades to existing ones, and document these specifications with utmost precision using cutting-edge Business Analysis (BA) methodologies. Whether it's crafting comprehensive use cases, tracing requirements meticulously, or visualizing process flows, your attention to detail will be unmatched. Drawing upon your exceptional analytical prowess, you'll gather requirements from stakeholders and masterfully translate them into functional and nonfunctional specifications. As the driving force behind our customers' modernization endeavors, you'll guide them through every step of the process, ensuring their systems are future-proofed and optimized for success. Your expertise will also come into play as you assist customers in selecting and configuring the perfect packaged solutions to fulfill their unique business needs. Collaboration will be your cornerstone as you work closely with ServiceNow architects and developers to bring your visions to life. Your keen eye for detail will shine as you analyze requirements, meticulously plan and design software and service solutions, all while adhering to client's objectives, budget, and time constraints. You'll consult with customers on complementary and competitive software solutions offering or clients holistic solutions that align seamlessly with their budgets. In this fast-paced environment, you'll have the exhilarating responsibility of helping customers choose priorities to focus on in the short and long term. Your sharp insights and discerning judgement will empower them to make informed decisions that drive their organizations towards unprecedented heights. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your le