Sr SalesForce Developer, AI Aware (Gong / Clari / Agentforce / Cursor) at MiniMed Group in Pune

Job description

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world. About the Role A Day in the Life Our Global Diabetes Capability Center in Pune is expanding to serve more people living with diabetes globally. Our state-of-the-art facility is dedicated to transforming diabetes management through innovative solutions and Technologies that reduce the burden of living with diabetes. This position is an exciting opportunity to work with Minimed’s Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care. #BetterDaysStartNow At MiniMed, you can begin a lifelong career of exploration and innovation while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world. About the Role Help shape the future of diabetes care while driving Salesforce innovation and AI-enabled transformation at MiniMed. In this role, you will play a key part in expanding our Global Capability Center (GCC) delivery model, supporting critical Sales and Clinical platforms while accelerating the adoption of AI-driven capabilities across the Salesforce ecosystem. You will work closely with global business stakeholders, product managers, architects, and delivery teams to build scalable Salesforce solutions, support ongoing digital transformation initiatives, and contribute to the future AI strategy of the organization. This position offers a unique opportunity to combine deep Salesforce expertise with emerging AI technologies in a mission-driven company focused on improving the lives of people with diabetes. Responsibilities may include the following and other duties may be assigned Design, develop, test, and deploy scalable Salesforce solutions across Sales Cloud, Service Cloud, and other Salesforce platform capabilities. Build and maintain custom applications using Apex, Lightning Web Components (LWC), Flows, Visualforce, SOQL, SOSL, and Salesforce APIs. Partner with Product Managers, Business Relationship Managers (BRMs), Architects, and business stakeholders to translate business requirements into technical solutions. Support critical business functions across Sales, Clinical, Customer Service, Marketing, and Digital initiatives. Develop and maintain integrations between Salesforce and enterprise applications such as SAP, Data Platforms, Middleware, and external solutions. Participate in Agile development activities including backlog refinement, sprint planning, code reviews, testing, deployment, and production support. Troubleshoot and resolve production issues while ensuring platform stability, performance, and scalability. Support DevOps, CI/CD, Release Management, Quality Engineering, and governance processes. Create and maintain technical design documentation, process flows, solution diagrams, and development standards. Mentor junior team members and contribute to GCC capability development, knowledge transfer, and best-practice adoption. Apply AI and Generative AI concepts to improve development productivity, business processes, and customer experiences. Demonstrate understanding of AI concepts including: Large Language Models (LLMs) AI Agents and Agentic Workflows Prompt Engineering Retrieval Augmented Generation (RAG) Enterprise AI