Sr Mgr, Quality Systems Digital Products at Baxter International in Guadalajara

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. The Senior Manager, AI Strategy & Enterprise QRS Systems is responsible for leading the strategy, design, development, and enterprise deployment of AI-enabled platforms and digital systems across Baxter’s Quality, Regulatory, and Patient Safety organization. This role owns the identification of operational inefficiencies, compliance gaps, and process fragmentation across QRS functions and translates those findings into scalable digital solutions that serve the global network. This role operates across Quality, Regulatory Affairs, Patient Safety, Manufacturing, Supply Chain, IT, and Data Science — functioning as the primary bridge between QRS business needs and technology execution. The role owns the full product lifecycle of multiple enterprise systems simultaneously, from discovery and feasibility through architecture, build, validation, deployment, training, adoption, and continuous improvement. Responsibilities include AI solution design, build-versus-buy evaluation, vendor assessment, product architecture definition, enterprise application development and maintenance, and system readiness for global deployment in regulated environments. This role also owns the organization’s Digital & AI Fluency Program — an enterprise initiative that equips QRS professionals with the skills, frameworks, and tools to apply AI, automation, and modern digital capabilities in their daily work. This dual responsibility — building enterprise systems and building workforce capability — defines the scope and strategic position of this role within the QRS organization. This position directly supports operational excellence, enterprise digital transformation, and Baxter’s mission to save and sustain lives. Essential Duties and Responsibilities Enterprise AI & Digital Strategy Lead the end-to-end strategy, roadmap, and delivery of AI-enabled digital solutions across the QRS organization — spanning quality operations, regulatory intelligence, audit readiness, investigation management, document governance, post-market surveillance, patient safety reporting, supplier oversight, and workforce enablement. Identify operational inefficiencies, compliance risks, and process fragmentation across Quality, Regulatory Affairs, and Patient Safety functions by working directly with QRS leaders, site teams, and cross-functional partners — then translate those findings into enterprise-grade digital solutions. Define product vision and system architecture in partnership with IT engineering, Data Science, and enterprise technology teams to ensure scalability, regulatory compliance, integration readiness, and long-term sustainability. Own build-versus-buy decisions by evaluating feasibility, total cost of ownership, compliance requirements, user experience, vendor capabilities, and strategic alignment. Create comprehensive business cases and cost-benefit analyses for new capabilities, quantifying impact on cycle time, labor efficiency, risk mitigation, and enterprise value creation. Conduct vendor evaluations (RFI/RFP) for potential third-party solutions and coordinate across Legal, Procurement, Digital, IT, and QRS stakeholders. Enterprise Platform Design, Development & Lifecycle Management Design, build, de