Sr Manager - Sales Operations India & SAARC at Hitachi in Bengaluru

Job description

Function Sales Operations Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. Job description The role The India Sales Operations Manager is a strategic partner to the India Sales Leader and a key member of the India leadership team. The role translates APAC and company sales strategy into disciplined execution across planning, forecasting, pipeline management, deal governance, pricing, operational rhythm and team leadership. It provides fact-based insights, strengthens cross-functional alignment and removes operational barriers so the India sales organisation can deliver predictable growth, profitability and an effective customer experience. What you'll be Doing Go-to-market execution and leadership partnership Partner with the India Sales Leader and leadership team to translate business priorities into an effective operating cadence, clear actions and measurable outcomes. Review account segmentation, territory coverage, capacity and go-to-market execution regularly; recommend changes based on market opportunity, productivity and business priorities. Monitor execution across enterprise, commercial, public sector, partner and strategic-account motions, escalating roadblocks and driving timely resolution. Provide independent, fact-based advice on business performance, risks, opportunities and resource trade-offs. Connect India priorities with APAC and global Sales Operations programmes, ensuring local requirements are represented and adopted effectively. Business planning, reporting and insights Lead India input to the annual operating plan, target setting and resource planning process in partnership with Sales, APAC BP & A, Finance and other functions. Provide country-, segment-, account- and opportunity-level analysis, including trends in revenue, bookings, pipeline, deal size, product mix, customer behaviour, routes to market and competitive activity. Support quota design and deployment by providing clear analysis of market potential, account coverage, capacity and historical performance. Own the India Quarterly Business Review process, coordinating complete inputs from Sales, Services, Finance, Commercial, Marketing, Partners and other relevant functions. Prepare and present concise management insights, recommendations and actions for India and APAC leadership. Maintain reliable dashboards and management reporting, with clear definitions, data ownership and follow-through on actions. Forecast and pipeline management Own the end-to-end India forecasting rhythm and serve as the primary Sales Operations contact for forecast quality and submission. Maintain a rolling quarterly forecast view of at least six months, with clear assumptions for product, services and recurring revenue where applicable. Co-lead weekly forecast and pipeline reviews with Sales leadership, challenging opportunity status, timing, value, probability and next steps. Identify risks, upside and dependencies early, quantify their impact and drive corrective actions with accountable owners. Prepare India week-over-week forecast commentary and submit accurate, timely updates to APAC. Drive opportunity-level forecast accuracy, pipeline hygiene, stage discipline, close-date quality and sufficient coverage for current and future quarters. Partner with Sales leaders to improve conversion, reduce ageing pipeline and strengthen early-quarter visibility. Deal governance, pricing and commercial support Act as the India escalation