Sr. Manager, Sales Engineering at Cedar

Job description

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role The Senior Manager, Sales Engineering primary goal is to support Cedar’s sales teams during sales and upselling processes by educating and engaging prospective and current clients on topics including revenue cycle optimization, patient experience, financial ROI, product workflows, and technology details. The Senior Manager, Sales Engineering will report to the VP, Sales Engineering, and work with internal and external partners to deeply understand our prospective and current clients’ specific problems to collaboratively drive Cedar’s business growth. Our ideal candidate has the client-facing experience to drive the adoption of Cedar’s product and workflows in the marketplace, in addition to consulting, technology and healthcare experience. This is a role that requires high throughput and strong client-facing capabilities. Given our expanding client base, the ideal candidate must be comfortable operating independently in a fast-paced environment. Responsibilities Work cross-functionally to support sales efforts with responsibilities including but not limited to ROI data collection and narrative crafting, discussing implementation and integration requirements, demoing products to show Cedar value, supporting RFPs, etc Support processes for scaling commercialization of Cedar with product, marketing, commercial, and delivery teams. This includes but is not limited to positioning, messaging, material development, and support of strategic partnerships with vendors Develop deep knowledge of Cedar’s product features, implementation methods and is able to tailor explanations based on provider type / EHR / strategic objectives Develop subject matter expertise of Cedar’s core value proposition and competitive landscape Own Sales Engineering activities end to end on deals from discovery to close Build strong relationships with peers on the sales team to partner on opportunities Participate on continuous improvement projects to improve the team’s productivity, efficiency and messaging Exemplify Cedar’s values of focusing on our vision, using good judgment, applying a growth mindset, and rejecting mediocrity Ability to travel domestically 10%-20% Required Skills & Experience Client-facing experience and credibility with client counterparts 6+ years of work experience as a sales engineer, solution engineer or solution consultant Excellent listening and presentation skills (verbal and written) with the ability to translate data and insights into compelling, executive-facing narratives demonstrating Cedar’s value Creative and resilient problem-solver; able to proactively anticipate and mitigate risks An analytical attitude, extremely strong attention to detail, and passion for problem solving Demonstrates a self-starter mentality and ability to thrive in an entrepreneurial environment Excellence with Excel and Powerpoint (or Google Sheets and Slides) Preferred Skills & Experience Healthcare and/or technology experience with Epic, Athena, Cerner or other EHR’s Understanding of API’s and data integration methods Prior experience in client management or sales (e.g., management consulting, investment banking) Compensation Range and Benefits Salary Range* in CA, NY, NJ, CT, WA : $115,600 - $136,000 Salary Range* NOT in CA, NY, NJ, CT, WA: $104,040 - 122,400 This role has a variable co