Sr. Manager - IT Commercial and Medical Systems at Genetix Biotherapeutics in Somerville, MA

Job description

About Genetix Biotherapeutics At Genetix Biotherapeutics every role has meaning, every team member is respected, and every day is a chance to make a difference. When you join Genetix, you're not just landing a new role, you become part of a company that's pursuing curative gene therapies to give patients and their families more days. We are doers, thinkers and collaborators who embrace and live by our values: Our innovation is rooted in the diversity of our teams and results are achieved through cooperation and the integration of multiple viewpoints. This is personal and we approach every challenge with radical care. T his role is based in Somerville, MA and follows a hybrid schedule of three days onsite per week. To support regular in-office collaboration, only candidates within commuting distance of Somerville will be considered. Position Summary The Senior Manager, Commercial and Medical Systems serves as the interface between Information Technology and key business stakeholders across Commercial and Medical Information at Genetix Biotherapeutics. This role is responsible for ensuring alignment between business priorities and technology solutions, enabling scalable, compliant, and data-driven capabilities that support growth and improved patient outcomes. The Senior Manager works closely with the Associate Director, Commercial & Regulatory IT to understand evolving business strategies, translate them into actionable IT initiatives, and drive delivery through structured demand management and governance processes. A critical component of the role is building and sustaining strong, trust-based relationships with stakeholders at all levels of the organization, acting as a strategic advisor and thought partner on how technology and digital customer engagement tools can enable more effective commercial execution and medical engagement. The role requires documenting, maintaining, and continuously evolving multi-year capability roadmaps across Commercial and Medical domains, ensuring alignment with enterprise architecture, data strategies, and regulatory considerations. The Senior Manager also provides thought leadership on emerging trends, such as omnichannel engagement, personalized medicine insights, and AI-enabled analytics, helping the business proactively leverage innovation to remain competitive. The ideal candidate is a strong problem solver who leads with curiosity rather than deep technical mastery of any single platform. They bring working familiarity with CRM and business systems concepts, are comfortable using process mapping to diagnose issues and design better workflows, and know how to use AI tools to quickly learn new domains, prototype solutions, and close skill gaps in real time. Success in this role requires a strategic mindset balanced with hands-on resourcefulness, excellent communication and influencing skills, and a proven ability to drive cross-functional collaboration — ensuring technology investments deliver measurable business value and support data-driven decision-making across the organization. RESPONSIBILITIES Thought Leadership Monitor and interpret emerging trends in life sciences commercial and medical technology, including how AI and automation are reshaping what's possible. Advise senior Commercial, Medical, and IT leaders on strategic opportunities, risks, and modernization pathways. Facilitate cross-functional forums to align on Commercial and Medical technology strategy and innovation priorities. Translate insights into actionable recommendations and investment proposals. Capability Roadmaps Develop multi-year capability roadmaps across CRM, customer master data, reporting and analytics, websites, and medical information systems. Ensure roadmaps reflect business strategy, regulatory requirements, and enterprise architecture principles. Manage investments using a transparent, value-based framework. Maintain a living roadmap that guides annual planning, budgeting, and sequencing of initiatives.