Sr Manager - Business Architecture -Enterprise Architecture at American Express in New York, NY

Job description

The Enterprise Business Architecture (EBA) team serves as the organization’s connective blueprint – linking business strategy to technology execution through clear capabilities, value streams, processes, organizational constructs, information, and decision frameworks. As a strategic discipline, the team aligns business vision, product direction, and technology execution into an end-to-end unified model that drives clarity, consistency, and accelerates enterprise- wide technology transformation. Operating at the intersection of strategy, design, and delivery, the team shapes the Enterprise Business Capability Model (EBCM) and the operating frameworks that enable product, engineering, and business functions to innovate and deliver future-ready outcomes at scale, and unlock enterprise impact with speed, trust, and efficiency. Ideal Candidate Profile: • A strategic systems thinker with the ability to see the “enterprise whole” and connect disparate moving parts into a unified blueprint • A management consulting-caliber communicator/storyteller, with exceptional executive presence and analytical rigor • A collaborator who excels at bringing Product, Engineering, and Business leaders into alignment • A builder who can create frameworks, models, and governance structures that scale • A change leader energized by complexity, ambiguity, and enterprise transformation • A risk-architecture oriented leader with experience connecting business capabilities, processes, controls, operational risk, regulatory obligations, and data governance into enterprise architecture blueprint Enterprise Business Architecture Leadership & Strategic Influence • Define and evolve enterprise business capability model, value streams, and operating model blueprints. • Establish clear business architecture standards, principles, and governance to guide transformation initiatives. • Serve as a trusted advisor to senior business, product, and technology leaders on structural and strategic design decisions. • Embed risk architecture considerations into capability models, value streams, and transformation roadmaps, including RCSA, control taxonomy as well as regulatory, privacy, and data traceability. • Shape and socialize enterprise blueprints through compelling executive storytelling, ensuring alignment across Product, Engineering, Technology, Operations, and Business units. Enterprise Modernization & Complex Use Case Enablement: • Translate enterprise and line-of-business strategies into actionable capability roadmaps and transformation journeys for high-impact enterprise use cases • Conduct capability-to-technology mapping and journey/process analysis to identify synergies, redundancies, and modernization opportunities. • Partner with Enterprise Architecture to align business capabilities with certified APIs, data models, and integration patterns • Maintain authoritative architectural artifacts including capability maps, value streams, process models, and investment frameworks • Develop architecture traceability across complex risk-driven use cases. Executive Communication: • Craft clear, persuasive narratives (decks, POV, storyline white paper etc.) that communicate capability-driven decisions to C-level and senior leadership. • Drive alignment across senior stakeholders to shape integrated architectures that reduce redundancy, enable reuse, and accelerate modernization. Organizational Leadership & Team Development: • Work with a high-performing team of business architects and analysts, setting vision, elevating craft, and strengthening enterprise-wide capability rigor. • Establish standards, best practices, and repeatable frameworks that enable consistent adoption of Business Architecture across the organization. Innovation, Emerging Technology & GenAI Integration: • Identify and promote opportunities to leverage Generative AI, automation, and advanced analytics to modernize processes and improve operational performance. • Champion innovation in capability desi