Mgr Software Engineering at ACI Worldwide in Bangalore

Job description

Manager, Software Engineering Location: Bangalore, India Employment Type: Full-time Powering the World’s Payments Ecosystem ACI Worldwide powers the payments ecosystem globally, and our people power ACI. Here, you’ll collaborate, innovate, and grow in a global technology environment where your work makes a visible impact. As a Manager, Software Engineering, you will lead a talented engineering team supporting our Product Engineering team. You’ll combine people leadership, technical understanding, and delivery management to build secure, reliable, and high-quality software solutions. As Manager, Software Engineering, you'll lead the engineers who build and run it — on infrastructure that is evolving toward cloud-native as our end goal, with AI-assisted engineering practices built into how the team works day to day, not treated as a separate initiative. What You’ll Do Own delivery for ACI products end to end — plan and prioritize work that keeps commitments aligned with team and organizational goals, and remove the blockers that get in the way Lead and grow a team of 10-15 full-time engineers: hire, onboard, run 1-on-1s and performance reviews, and create a climate where people are motivated to do their best work, not just show up. Overall span of control may extend beyond this range once contractor staff augmentation is factored in – and you’re accountable not just for filling the team, but for hiring quality: the long-term performance of the people you bring in Own your team’s delivery and quality trends – deployment frequency, lead time for changes, change failure rate, and MTTR - participate in sprint planning and retrospectives, and hold the team accountable to commitments without becoming a bottleneck yourself Stay technically credible: participate in architecture discussions, review designs and code, and maintain enough hands-on comfort with where the team’s infrastructure stands today and where it is headed (cloud-native, Kubernetes/OpenShift, major cloud providers) to have a real technical opinion Own reliability outcomes for your team’s systems – you’re accountable for customer-impacting incidents on your watch, and for ensuring postmortems produce tracked, measurable follow-through, not just a conversation Use AI-assisted engineering tools yourself, and own AI adoption outcomes across your team – adoption rate, measurable impact on cycle time and quality – not just advocacy for the tools existing Coach and develop your engineers' careers — identifying growth opportunities, giving direct feedback, and mentoring the team through technical and professional challenges Communicate clearly with product, design, and other engineering teams, and represent your team's technical perspective to stakeholders who don't share your context Partner with other engineering managers on cross-team technical initiatives spanning ACI's cloud infrastructure and platform investments Our Tech Stack You don't need full hands-on competency in this stack, but you should be fluent enough to review designs, make staffing calls, and comfortable enough to earn credibility with the team building on it. Java / Spring ecosystem — enough depth to review designs and evaluate trade-offs in a Java / Spring Boot codebase (modern Java 17+, concurrency, performance considerations), without needing to write production code daily Gen AI / LLM tooling — enough fluency with LLM APIs, RAG patterns, and AI coding assistants to review technical approaches and evaluate tool or vendor choices, without needing to build with them daily Low-latency systems — familiar enough with the demands of transaction processing, payments, or equivalent high-throughput distributed systems to guide design decisions and set the right technical bar Microservices & APIs — solid grounding in RESTful and event-driven service design, and in the trade-offs around API versioning, backward compatibility, and contract testing, to review architecture decisions confidently Containers & Kubernetes