Sr. HR Operations Analyst, Total Rewards at Lattice Semiconductor in San Jose, CA

Job description

Lattice Overview There is energy here…energy you can feel crackling at any of our international locations. It’s an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales, marketing, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality. Energy feeds on energy. If you flourish in a fast paced, results-oriented environment, if you want to achieve individual success within a “team first” organization, and if you believe you can contribute and succeed in a demanding yet collegial atmosphere, then Lattice may well be just what you’re looking for. Job Description: The Senior HR Operations Analyst, Total Rewards is a specialized individual contributor embedded within the Global HR Operations function, serving as the subject matter expert across Total Rewards, Compensation, and Global Benefits. This role sits at the intersection of analytical rigor and employee-facing service — responsible for the accuracy, integrity, and delivery of compensation and benefits programs that directly impact every employee’s financial wellbeing and lived experience at the company. The Senior HR Operations Analyst, Total Rewards is not a transactional role. It requires someone who can think in systems, navigate complexity with confidence, manage sensitive data with discretion, and communicate nuanced topics — from equity vesting schedules to self-funded claims escalations — in plain, accessible language to employees at all levels. This person is a trusted partner to HR leadership, Finance, Legal, and external vendors alike, and is expected to operate with a high degree of independence, intellectual curiosity, and professional judgment. We are looking for a Multiplier — someone who brings more capability, initiative, and strategic thinking to the role than the scope implies. If you thrive in complexity, take ownership instinctively, and have a genuine passion for the programs that shape how employees experience their total compensation — this role was built for you. Key Responsibilities Benefits Administration Administer day-to-day benefits transactions including new hire enrollments, qualifying life event changes, open enrollment processing, and termination-related coverage administration Serve as a Tier 2 point of contact for employee benefits inquiries via Workday Help, providing guidance on plan options, enrollment mechanics, and eligibility requirements Support the annual open enrollment process by preparing employee communications, maintaining enrollment tracking, coordinating with carriers and brokers on data submissions, and conducting post-enrollment audits Maintain and update benefits content on SharePoint, ensuring plan summaries, SPDs, SBCs, enrollment guides, and vendor contact information are current, accurate, and easy to navigate Conduct recurring benefits data integration reviews between Workday and carrier/vendor systems, identifying enrollment discrepancies and coordinating corrections with the appropriate vendor or broker contact Support renewals and RFP coordination by organizing vendor materials, scheduling meetings, maintaining comparison trackers, and preparing summary documents for HR leadership review Claims & Escalations Management Serve as the internal escalation point for complex or disputed benefits claims, working directly with employees, carriers, and brokers to facilitate resolution with empathy and urgency Manage self-funded plan escalations end-to-end, including coordinating with the TPA (Third Party Administrator), reviewing claim details, and advocating on behalf of employees where appropriate Serve as a liaison and mediator for fully insured plan i