Sr Field SA at CDW in Toronto, ON

Job description

This is an exceptional opportunity to join some of the brightest, best and most diverse technology minds working in IT today. Our Field Solution Architects are tech visionaries and lifelong learners who can take their passion for technology and turn it into powerful, functioning solutions for our customers. As a Sr. Microsoft Technical Architect, you’ll enjoy the power, training opportunity and expertise to dive deeper into the Microsoft Security stack and drive the evolution of CDW’s managed Microsoft security services. We will look to you to utilize your deep technical skills and aptitude, along with your broad knowledge base spanning Microsoft security, the cloud and the interconnectivity between them all to deliver industry leading managed security solutions. As a Sr. Microsoft Technical Architect, you will serve a the driver behind all managed services R&D and integration. What you’ll do: Acquires deep technical depth in their role; Is the technical expert Microsoft Security; is on the forefront of Microsoft’s security solutions and the implications for CDW offerings. Design robust managed Microsoft security solutions based on customer, partner and CDW needs, aligned to the goals of CDW services. Architect, design and engineer all back-end technical components related to CDW’s managed Microsoft security services. Provide input into the in the creation and execution of new Microsoft security managed service offerings. Support the technical onboarding of new managed security customers. Develop technical enhancements to existing services to ensure CDW’s competitiveness in the Canadian marketplace. Lead all integration, orchestration and automation initiative for CDW’s managed security services. Expand technical depth in products, solutions, and services. Achieves certifications and technical depth in advanced technologies for CDW's Partner Certification Requirements. Design technical solutions using standard approaches, considering the CDW’s infrastructure limitations and opportunities. Conducts technology/solutions training for CDW audiences using individually developed material. Contribute to the team’s knowledge base and readily shares knowledge with internal and external teams. Lead in-depth architectural discussions to ensure success by understanding by key stakeholders Collaborate directly with the broader managed services team to design solutions and capability enhancements to CDW new and existing services. Manage all technical aspects of integration initiatives within managed security services. Follow industry technology trends and share that knowledge with internal teams. Lead trainings session for other managed services personnel and delivery engineers as required. What you need to succeed: Must-have: 5+ years in a senior technical IT IT operations role Deep technical data centre and cloud architecture knowledge and experience in storage, computer, networking, and security Experience in collaborating directly with customers along with a proven track record of technical leadership and accomplishments. Two of MS-500, AZ-500, SC -100, SC-200, SC-300, or SC-400 and a willingness to attain within six months of hire. Ability to communicate effectively and in a constructive manner with customers, coworkers, management and executives. Eager to take on new tasks/responsibilities and passion for customer experience, operational excellence and continuous development. Nice-to-have: Bachelor’s Degree or equivalent experience Skills and experience with the following technologies: Dell/EMC, HPE, Cisco, NetApp, F5 Networks, VMWare, AWS, Microsoft Azure, GCP Ability to obtain and maintain relevant industry standard certifications CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our g