Sr Engineer, Digital Workplace Engineering at Evolent Health in Pune

Job description

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You’ll Be Doing: Job Summary This role implements, manages and continuously improves Microsoft 365 technologies, Intune Suite, Purview, Copilot and integrations with adjacent technologies. The engineer seeks to automate or eliminate repeatable tasks and reduce administrative overhead for themselves and workplace operations, including configuration variations, performance issues on endpoint devices and security vulnerabilities. The engineer also collaborates with technology vendors, product managers, IT security and legal or compliance teams to ensure alignment with company policy and applicable legislation. This role also builds automation and agentic AI–powered workflows—writing code and configuring AI agents—to reduce manual effort and scale the impact of the digital workplace team. This is an individual-contributor role that executes within the engineering standards, architecture and AI governance guardrails established by Lead-level engineers. The Sr Digital Workplace Engineer focuses on hands-on implementation, testing and day-to-day operation of assigned systems, automation and AI agents. Essential Functions Implement, monitor and operate digital workplace technologies (endpoint hardware, software, services and SaaS tools) Integrate digital workplace technologies with adjacent technologies (identity, security, vulnerability management, IT service and asset management, remote access, backup, directory services, etc.) Ensure stability and security of digital workplace technology through effective endpoint management and timely patching Support security operations processes by monitoring and reporting anomalies related to devices and identities Actively participate in resolving high-priority outages, troubleshooting efforts and capacity/availability planning sessions Work on various digital workplace technology projects Create, publish and communicate knowledgebase articles Assess criticality of services and applications and automate testing of those deemed critical before patching and upgrading Provide IT support for issues escalated from level 1 or level 2 Participate in the major incident management process to investigate, diagnose and remediate digital workplace technology outages Write and maintain scripts, integrations and automation (PowerShell, Python, or similar) that reduce manual, repetitive work across digital workplace operations Build, test and operate agentic AI workflows using established templates, guardrails and platforms Document and share reusable automation and AI agent patterns through the team knowledge base to accelerate adoption across the organization Required Qualifications 7+ years managing or supporting IT systems and platforms 3+ years of experience implementing digital employee experience (DEX), endpoint management, analytics and automation tools Experience with standard IT operations frameworks (e.g., ITIL) Experience with scripting tools and languages (e.g., PowerShell, Bash, Python) Experience with configuration management, identity and access management, active directory, desktop virtualization, collaboration platforms and other cloud-based services Experience implementing modern management of endpoint devices Experience